Professional Services Center of Engineering

**Why will you enjoy this new opportunity?**

Do you love solving challenging problems and delivering groundbreaking solutions? Do you like helping clients to get it right whether it means guiding design, implementation or deployment? Are you ready to grow your career by using your architecture and development expertise to bridge the gap between product and business?

Our Professional Services Center of Excellence (CoE) is seeking a talented Architect who shares a real passion for technology, innovation and enthusiasm to exceed customer expectations and increase our best-in-class position. Our team acquires a deep understanding of the customers’ business, the strategic goals and specific requirements for managing a heterogeneous, hybrid cloud. As an architect, you'll use the technical abilities of the consulting team to lead, drive and own solutions which assists the customer in achieving their business goals and outcomes.

**Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?**

A typical day may include:

- You'll collaborate with project teams on larger projects. You'll guide and advise customers and colleagues while independently conducting small to medium engagements with clients.
- You'll analyze customer requirements. Break down high-level requirements to build out the delivery road map to design and implement pre-packaged technology solutions based on VMware Management product stack.
- You'll create customer-facing solution documentation and specifications.
- You'll write code and script to produce and refine custom solutions, focusing on test driven development and Agile methodologies as well as deploy and configure products.
- You'll research new technologies and provide technical guidance to management.
- You'll generate estimates and plans for delivery based on requirements and assumptions.
- You'll document standard methodologies in developing and deploying VMware solutions, and feed them into our knowledge base for reuse by the team, customers and partners.
- You'll grow and maintain knowledge of the entire VMware product line.

**The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?**

As a WWCC CoE Consulting Architect, the incumbents in this position have the crucial role and responsibility for architectural excellence, relentless execution, inspiring and transferring knowledge and best industry practices as part of a project, team, focus group, or organizational strategic initiative.

Responsibilities & Priorities:

- Deal enablement and pre-sales - 20%
- Delivery Excellence - 60%
- Training & Mentorship - 20%
Total - 100%

**Deal enablement and pre-sales**
- Analyze customer needs to produce technical solutions based on VMware technologies in the context of large enterprise environments meeting functional and non-functional requirements (secure, scalable, maintainable, etc.)
- On customer projects, help breaking down high level requirements to manageable/executable work items in conjunction with delivery team and Project Manager and produce Level of Effort (LoE), high level plan and design for customer proposals
- Present solutions and articulate how business requirements are met to all levels of customer resources, from operators and consumers to highest management staff

**Delivery Excellence**
- Design high quality systems choosing best approach for decomposition, structure, layers, sub-systems and composition
- Defining what project success means together with customers and stakeholders
- Setup project execution by defining delivery plans which include project execution methodology, work break down, SDLC practices, staffing proposals, critical path analysis, network and float, scheduling, cost and earned value simulations, risk and release management
- Govern solution implementation to meet the agreed design following best practices and required quality level; identify and communicate risks with potential impact on solution delivery, customer satisfaction and team wellbeing
- Ensure that all architectural and design documents, diagrams, non-functional requirements, standards, and best practices are followed and done on time and with high-quality
- Assist in the development of standard reusable VMware “productized” consulting service offerings, including definition of tasks, deliverables and standard estimates
- Lead adoption of modern software development methodologies, with emphasis on software and hardware architecture, infrastructure design and development; provide technical guidance to management team
- Occasionally write high-quality code and script solutions in PowerShell, JavaScript, C#, Perl, Python, Java, and others and enable less senior team members to do so by peering and mentorship
- Occasional travel to customer sides, partner organizations and other offices abroad, as needed

**Training & Mentorship**
- Mentor/coach team memb