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**Responsibilities**:
Assesses risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.
- Governance and oversight may include (not limited to) technology operational risk, risk for example.
- Establishes and maintains a robust control environment and culture within the Citi businesses worldwide.
- Assists management in achieving and maintaining strategic objectives, promotes efficiency, reduces the risk of loss and helps ensure compliance with corporate polices, procedures, laws and regulatory requirements.
- Assists in assessing current status of all regulation related controls
- Recommends control enhancements as needed
- Identifies best practices to be shared with global Citi businesses
- Develops and maintains tracking metrics for management reporting and escalation
- Establishes a rapport with Business Managers, Compliance, Internal Audit and Legal.
- Develops a broad and detailed understanding of the organization’s landscape, culture and technology.
- Understands the various businesses and the applicable regulations which govern
- Has the ability to operate with a limited level of direct supervision.
- Can exercise independence of judgement and autonomy.
- Acts as SME to senior stakeholders and /or other team members.
- Ability to manage teams.**Qualifications**:
- 6-10 years experience in Operational Risk is a must. Other risk and control disciplines would be a plus - credit, and market.
- Experience in Internal Audit or Financial Control would be desirable.
- Expertise in the following is beneficial: Fraud Awareness and Risk Management Legal and Regulatory Compliance, specifically
- Management of a global operations and a complex environment that includes global teams.
- Excellent communication skills - verbal & written
**Education**:
- Bachelor’s/University degree, Master’s degree preferred
**Job Purpose**:
The Manager Control Assessment (MCA) Coordinator is accountable for management of complex/critical/large professional disciplinary areas. The Manager Control Assessment (MCA) Coordinator function works with members of the 1st, 2nd, and 3rd Line of Defense and Business Process Owners (BPO) to maintain Operational Risk Management design of their respective Cluster. The MCA Coordinator supports the Business to deliver the Bank's Operational Risk Framework, maintaining a strong MCA program and ensures a consistent implementation of MCA Standards and Procedures, and ORM Framework across the Cluster.
The Manager Control Assessment (MCA) Coordinator provides excellent communication skills required to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area.
This position reports to the Cluster IBCO or IBCO and must have appropriate experience in Internal Control, and Operational Risk Management. Additionally, the role will require working support functions, Business Stakeholders, MCA Coordinator, Functional areas, and Global related areas.
**Job Background/context**:
The MCA Coordinator is the Officer designated by the In-Business Control Officer (IBCO), reporting directly to him/her, to the MCA Sr. Coordinator to support strengthening the control environment across a given business.
**Key responsibilities**:
**Activity, Risk & Control Identification**:
- Work in collaboration with the Business Process Owner (BPOs) to identify, review and maintain Risk & Controls considering information sources (i.e. Business processes, Internal & External Reviews, SMPs, emerging operational risk, Issues, Operational Losses Events, Regulations & Policies and dependencies) to ensure Manager's Control Assessment (MCA) completeness.
- Ensure new and changed risks and controls are appropriately articulated in the Manager Control Assessment (MCA).
- Assist, escalate and follow up with BPO and OGC in the identification and evaluation of operational risks and controls, including identification of potential issues and opportunities for improvement.
**Risk, Control & Monitoring Assessment**:
- Oversight testing execution to ensure monitoring quality, completeness, and effectiveness of Business MCA; in case of control breaches identified, escalate and follow up with the IBCO and or Senior Management to develop Corrective Action Plans (CAPs) that will address said control breaches.
- **Quarterly & Annual Risk Assessment**
- Support the IBCO and Assessment Unit (AU) Owner to analyse and integrate information for Residual Risk Results (control and monitoring design, issues mapping, Operational Risk mapping (back testing), monitoring results, Data Quality).
- Ensure that overrides have a robust and clear rational. Confirm its applicability monthly and perform maintenance on the system.
- Assist AU Owner and MCA Governance Entity (MGE) Owner carrying out a comprehensive Quarterly Risk Assessment (QRA) and Annual Risk Assessment (ARA) according
