Change Control Analyst

hace 1 semana


Tijuana, México Teradata A tiempo completo

Change Control Analysts manage the changes and System Updates that are made to Teradata products for our Fortune-500 customers all around the world. The Change Control Analyst I is the perfect job for a new Computer Science Graduate who is interested in Data Analytics, Automation, and enterprise-level Linux/Unix systems. In 2019, Teradata aligned the Change Control teams in the Americas, EMEA, and APAC regions under one umbrella resulting in the Global Change Control Team. This group has a strong focus on Automation, DevOps, Process Optimization, and Remote Change Control Delivery.

It is time to take Change Control Service Delivery to the next level by expanding our footprint to include Change Control Analysts in our new Tijuana Innovation Center. This addition will contribute to our goal of Service Delivery Modernization, add capacity to our "Follow the Sun" support model, and increase the flexibility of our Global Change Control Organization to deliver on customer demands. This is a unique opportunity to join a service-focused team, operating globally to implement best practices and drive higher customer satisfaction. We are seeking 1 entry-level Change Control Analysts who will focus on delivering Change Control Requests as well as Case Support as required.

Your primary responsibility will be to work with external customers and internal Teradata teams to plan, schedule, and execute Change Controls in the Americas region. As a Change Control Analyst you will work with the US-based Change Control Center of Excellence to ensure delivery of consistent and standardized change controls with high quality and best-in-class customer experience. We are a fast-paced and high-tech environment and may require extended hours and after-hours follow up given the nature of the changes occurring 7x24. What will you Do?

Provide high-quality Change Control services to Teradata Customers by: Analyzing install base for CC opportunity Pre-Change Control consultation and Preparation Coordinating, scheduling, and planning Remote Implementation of Change Controls Change Control Onsite Implementation/Supervision Drive continuous improvements into the process for efficiency, quality, and reliability Work closely with the CC Center of Excellence when problems occur requiring deep technical and problem resolution skills Support Private Cloud for Teradata (TD on VMWare), Public Cloud (AWS / Azure / GCP), and On-Prem deployments Share knowledge and experience with other team members Actively engage in learning new technologies and adoption of process improvements to create a better customer experience Provide local language and remote Change Control incident support Participate in a 24x7 on-call rotation Experience and Qualifications Strong English Communication (Written & Verbal) USA B1/B2 Visa Bachelor's Degree in Computer Science or related field Working knowledge of Linux, UNIX, and Windows OS’s Passion for customer satisfaction and continuous improvement Experience working in a virtual team with different cultures Have strong organizational skills, self-starter and self-directed Ability to travel and work in a customer-facing environment **Preferred Qualifications**: Advance knowledge of Teradata products and technology Experience with Automation and DevOps concepts


  • Business Analyst

    hace 7 días


    Tijuana, México Integon Service Co. A tiempo completo

    The Business Analyst (BA) Analyst assists in gathering and documenting requests of the business, operations, and other users of IT services. Assists others in supporting the business divisions and technology solution providers during solution identification. BA Analyst supports projects of low complexity.**Key Responsibilities**:- Participates in information...

  • Quality Control Analyst

    hace 2 semanas


    Playas de Tijuana, México Cellular Performance Institute A tiempo completo

    **World renowned Cellular Performance Institute looking for a quality control analyst.**The Cellular Performance Institute, located in Playas de Tijuana, is looking for a quality control analyst ensuring that all products meet the required quality standards. The analyst will perform a variety of laboratory tests, implement quality control processes, and...

  • Internal Control Analyst

    hace 2 semanas


    Tijuana, México Emprego MX A tiempo completo

    Descripción y detalle de las actividades The Internal Control Analyst role is a key position within the Financial Services team, dedicated to delivering exceptional service to customers and business partners. This role involves assisting in year-round audit engagements to identify and manage risks to the business. The analyst will work both collaboratively...

  • Inventory Control Analyst

    hace 2 semanas


    Tijuana, México Bose A tiempo completo

    Job Description General Description: 1. Under this role the professional must have a background to follow up strategies of material management such as ABC, Purchasing Strategies, Planning Strategies following Corporate Inventory Strategy throughout lean methodologies 2. Professional has participation with activities in Strategy projects (A3’s) designed...


  • Tijuana, B.C., México Sunrise Medical A tiempo completo

    y detalle de las actividadesPRINCIPAL JOB DUTIES & RESPONSIBILITIES:Manage & continuously improve the Engineering Change Order (ECO) process across global engineering teams.Establish, facilitate, and manage a cross-functional Change Control Board (CCB) to review, prioritize, and approve engineering changes.Ensure change requests are properly evaluated for...

  • Quality Control Analyst

    hace 1 semana


    Playas de Tijuana Sección Jardines, México Cellular Performance Institute A tiempo completo

    **World renowned Cellular Performance Institute looking for a quality control analyst.** The Cellular Performance Institute, located in Playas de Tijuana, is looking for a quality control analyst ensuring that all products meet the required quality standards. The analyst will perform a variety of laboratory tests, implement quality control processes, and...

  • Doc Control

    hace 1 semana


    Tijuana, México Vapotherm A tiempo completo

    Document Control Associate | Medical DevicesThe Document Control Associate supports the Quality team by maintaining an accurate and compliant document control system for a medical device manufacturing environment. This role ensures controlled documents are current, properly distributed, and aligned with ISO 13485 , FDA QSR , and internal quality system...


  • Tijuana, México Mondelez International A tiempo completo

    A global snack company in Tijuana is seeking a Fleet Analyst to manage customer data changes and support operational processes. You will coordinate route planning and collaborate with various departments. The ideal candidate will have experience in customer service or logistics and be familiar with basic sales systems. This position offers a full-time...


  • Tijuana, México Mondelez International A tiempo completo

    A global snack company in Tijuana is seeking a Fleet Analyst to manage customer data changes and support operational processes. You will coordinate route planning and collaborate with various departments. The ideal candidate will have experience in customer service or logistics and be familiar with basic sales systems. This position offers a full-time...

  • Doc Control

    hace 1 semana


    Tijuana, México Vapotherm A tiempo completo

    Document Control Associate | Medical Devices The Document Control Associate supports the Quality team by maintaining an accurate and compliant document control system for a medical device manufacturing environment. This role ensures controlled documents are current, properly distributed, and aligned with ISO 13485 , FDA QSR , and internal quality system...