Member Solution Representative

hace 2 días

Puebla, México Sermo A tiempo completo

400+ employees, 9 countries, and 1 mission - to amplify the voice of physicians globally.

That is where you come in. Helping unite physicians across the world to support better patient outcomes—and even save lives— is an incredible feeling. Join us

**What we’re about**:

- Community: with 20+ years of tradition and innovation, our team has built the world’s largest online community of 1.3M medical professionals and a trusted network of leading industry partners - and we’re growing every day.
- Innovation: our tech-first approach to the conventional worlds of physician engagement and rapid healthcare insights powers our ability to improve workflows in unique ways.
- Collaboration: making an impact in healthcare is serious work, but that doesn’t mean we can’t have a good time while we’re at it. We laugh together, we don’t take ourselves too seriously, and we’re always trying to make our customers crack a smile.

**What we're looking for**:

- We are looking for a Member Solution Representative to engage with community members, servicing their needs to help build a sustainable asset in our community, while also encouraging their active participation in the various opportunities on offer.

**Responsibilities**:
Re-engaging inactive membersReminding members about opportunities they have been invited toRecruiting new members based on their suitability for Intelligence projects or special programsCustomer - Member careCollecting or confirming profile informationDealing with honorarium payment issuesMaking follow-up calls for verification - quality purposes

**Qualifications**:
Language skills, be fluent in EnglishKnowledge in another language is a plus (French, German, Portuguese, Italian)Communication and representation skills, be professional, clear, knowledgeable and helpfulPromotional skills, be positive and convincingTime management skills, to deliver results on a timely manner, daily, weekly and monthly.

**About**:

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