Supply Chain Lead-cs Assistant Manager

**Unilever is currently hiring for**Supply Chain Lead**-CS Assistant**Manager**:
**Function**: Supply Chain

**Reports to**: UI E2E SC Manager Partnerships & SA Sourcing

**Scope**: Regional

**Location**:México or Colombia.

**Terms & Conditions**: Full Time

**ABOUT UNILEVER**

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people - we believe that when our people work with purpose, we will create a better business and a better world.

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

**UNILEVER INTERNATIONAL IS**

Unilever International (UI) is an alternative but complimentary route to market, servicing white space opportunities not exploited by local operating countries. This is amongst Unilever’s fastest growing global business unit with 8 hubs (Singapore, US, UK, Korea, India, Dubai, France and the Philippines) with a diverse range of products, with expertise in utilizing 3rd party distributors and consolidators to reach consumers in over 75 countries.

We treat the business as our own. We introduce Unilever’s brands into geographies like Korea, Pacific Islands, Mongolia, and spearhead launches of iconic household brands like Dove, Lifebuoy, Sunlight, Fair & Lovely, TRESemme into big markets like U.S, China, Western Europe and SEAA.

As Unilever’s growth engine, we establish global businesses in key channels such as Health & Beauty, Discounters, E-Commerce and alternate channels such as travel retail, marketing to institutional partners like the United Nations, and seeding Unilever brands to overseas diaspora who crave for a taste of their familiar home brands

As the **ninth global cluster**, we work across the world to **fill white spaces** for Unilever.

We treat the business as our own.

As **intrapreneurs**, we **introduce Unilever’s brands into white space geographies** like Korea, Pacific Islands, Mongolia, and **spearhead launches of iconic household brands** like Dove, Lifebuoy, Sunlight, Fair & Lovely, TRESemme into big markets like U.S, China, Europe and SEAA.

As Unilever’s growth engine, we **establish** global white space businesses in key channels** such as Health & Beauty, Discounters, E-Commerce and alternate channels such as travel retail, marketing to institutional partners like the United Nations, and **seeding Unilever brands to overseas diaspora** who crave for a taste of their familiar home brands.

Singapore is our** global hub** leading strategy, marketing thinking, seeding plans, and alignment with the global categories and supply chain.

Game changing business.

**SPEED** is the mantra for our resounding success. **To serve the underserved**, we embrace a **founder’s mentality**, explore unchartered territories, redesign end-to-end business models to establish successful businesses. We **make a difference** by **working fast and smart, nurturing our tribe, winning**together** and living by **five tenets**:
We will be the fastest route-to-market globally; We go where no (man, woman or distributor) has ever explored; Impossible is an opinion, not a fact; Speed is our currency; When brands are built right, they can last a lifetime.

**JOB PURPOSE**

Find your purpose at Unilever. You will lead innovations, big and small, that will make our business win and grow. You will learn from brilliant business leaders and colleagues in a truly global and diverse culture to ultimately become a better you.**If you are ready to be a global entrepeuner, then this role is just for you.

This role will manage E2E Supply chain which includes managing customer service, NPD networks and Supply planning. Also The role is designed to support customer service from different countries around the world to LATAM customers, this role has interactions with planners to confirm supply, with logistic to guarantee bookings with commercial as internal customer and with external customers.

**WHAT WILL YOUR MAIN RESPONSIBILITIES BE**

Your key responsibilities include:
**Customer Service**& Logistics**
- Manage complete Order to delivery cycle for Americas business
- Lead supply chain customer service operations with a focus on increasing customer satisfaction and strengthen collaboration with customer supply chain team.
- Manage order service levels KPIs
- Track secondary sales and market inventory closely with BDMs and Distributors
- Highlight/ Red flag to SU on Supply plan gaps, shipping document delays which can impact order/de