Assistant Service Delivery Manager

hace 3 días

Tlahuac, México Thoucentric A tiempo completo

**Job description**

**Main Accountabilities**:

- Leading full end-to-end compliance with ClientsS2P Global Process Model and Global Financial Controls Framework, including interfaces with Corporate & external audit (KPMG);
- Leading end-to-end S2P service delivery performance & process improvement with the Finance, Procurement and IBM teams;
- Leading monthly service delivery performance governance meetings with IBM and the Countries;
- Analysing & reporting on S2P Global KPIs, while continuously challenging performance to drive improvement in the Countries
- Providing overall project delivery leadership to land global S2P process improvement and transformation projects (including disruptive digital projects) in the Countries;
- Performing due diligence and cost benefit analysis at Country level for global process improvement and transformation projects;
- Managing the relationship with IBM (A/P third party service provider) with the right balance between creating accountability and strong visible partnership, while ensuring financial control & process model compliance within the Countries; and
- Building collaborative business partnering relationships with the Financial Controller, Procurement Director and their teams as well as other functional areas as required.

**Job Type**: Contract
Contract length: 6 months

**Salary**: $8,641.83 - $27,094.14 per month

Ability to commute/relocate:

- Tultitlán, Méx.: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Speak with the employer**
+91 6146394213

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