**JOB DESCRIPTION**:
- Maintain accurate headcount and other HR reports
- Engage with employees to ensure higher morale and productivity
- Proactive sensing of ER issues
- Grievance Handling
- HRIS
- Payroll
- Co-rdination with Recruitment and ERC Team
- Statutory Compliances
- Ensuring Contractors / Agency HC and Compliances

Graduate in any discipline preferably from recognized university.
- Preferred background work experience in HR of having worked with Large Warehouse/Logistics/ Manufacturing companies.
- Excellent communication and negotiation skills.
- High presentation, reporting and team player skills
- Excellent knowledge of Excel and Word and power point.
- Relevant experience of at least 3 years
- Demonstrated intense customer focus.
- Demonstrated highest level of integrity, intellectual honesty, and strong work ethic.
- Consistent effort, intense commitment, and willingness to go above and beyond when needed.
- Strong team player, acts like an owner, and ultimately focused on delivering results with high standards

Job summary

At Amazon, we hire the world’s brightest minds and offer them an environment in which they can relentlessly improve the experience for our customers. We want you to help share and shape our mission to be Earth’s most customer-centric company. Amazon’s evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of our DNA. We do this every day by solving complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is that we’ve only just begun.

The HR Assistant is both a strategic and hands-on role that provides Human Resources support to our customer service centers. The role is critical in executing our people initiatives, providing great internal customer support, and driving HR functional excellence and process improvement. Tasks vary in volume and complexity and include internal auditing, as well as internal and external reporting. They provide answers to questions regarding a broad range of human resources, benefits, and payroll topics. They manage cases, projects, and partner relationships with varying degrees of complexity. They adhere to strict confidentiality standards. Work is performed within Service Levels.

**Responsibilities Include but are not limited to**:

- Responds quickly and accurately to questions from customers. Ensures that employee documentation is complete and accurate
- Acts as a Subject Matter Expert for customers, escalates as appropriate.
- Provides training and guidance on policies, processes, and systems to customers and team members
- Creates and distributes standard communications
- Audits and analyzes key findings.
- Leads process improvement initiatives. Develops suggestions for improvements to maximize value of resources.
- Performs project tasks as directed
- All other duties and responsibilities as needed
- Amazon Operations and Distribution is a 24/7 environment and shifts may change due to business needs. Full shift flexibility including overtime, holidays and weekends is needed for this role

**Preferred Qualifications**:

- Demonstrated positive work attitude & leadership skills
- Demonstrated ability to perform above minimum for extended periods of time
- Commitment to a culture of safety
- Proficient with computers and Microsoft Office (Outlook, Word, Excel)

Amazon is an Equal Opportunity Employer.