Solution Specialist
hace 2 semanas
GB Advisors es una sólida y exitosa empresa de tecnología, líder en ofrecer soluciones de software a pymes en USA, Latam and Caribean que requiere los servicios de un Solution Specialist (Pres-sales), con experiência no menor a dos años en cargos similares y funciones inherentes a la posición.
**Requirements**:
- Level Education: Bachelor’s degree in Industrial Engineering, Information Technology or Information Security, or in a related field.
- Experiencie: 2+ years of experience in similar positions.
- English level: Advanced.
- Knowledge in CRM, ITSM, ITSEC, ITIL, Office 365.
**General Objetive**:
- Provide presentation and technical support to a solutions process and product demonstration sessions, with preparation and related information provided by the sales team commercial.
**Key responsabilities**:
- Responds to technical queries through RFIs (Request for Information) and supports the response of RFPs (Request for Proposal) that are addressed to Implementation Services.
- Provides support in answering questions asked in RFPs towards Implementation Services, through support cases.
- Provides product demonstration sessions, with preparation and related information provided by the Commercial team, in order to collaborate with Commercial in the Why Analysis, if their assistance is required.
- Installs / configures proofs of concept of the tools, depending on the product and the need, this can be in our instances or in the client's trial instances.
- Audits compliance of Presales procedures and raises red flags when the Commercial Team requests are in some way unsuitable for an effective Presales activity (session, PoC, among others).
- Comply with and encourage compliance with rules and procedures established in the organization.
Tipo de puesto: Tiempo completo
Salario: A partir de $20,000.00 al mes
Tipo de jornada:
- Turno de 8 horas
Idioma:
- Inglés (Deseable)
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