Empleos actuales relacionados con Customer Service - Guadalajara - Siemens Healthineers

  • Customer Service

    hace 2 semanas

    Guadalajara, México Cognizant A tiempo completo

    **We're hiring!**At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide.A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment.At Cognizant we promote an inclusive culture, where we value different perspectives providing...

  • Customer Service

    hace 2 semanas

    Guadalajara, México Cognizant A tiempo completo

    **We’re hiring!**At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing...

  • Customer Service

    hace 1 semana

    Guadalajara, México Alfa Talent A tiempo completo

    Importante Centro de Atención al cliente solicita Customer Service Representative:Level 1- 6 months of experience- English (Speaking and writing)- Excel knowledge (vlookup, concatenate, pivot tables)- Plus: SAP or ERP knowledgeLevel 2- At least 2 years in Customer Service- English (Speaking and writing)- Excel knowledge (vlookup, concatenate, pivot tables)-...

  • Customer Service Professional

    hace 2 semanas

    Guadalajara, México Bebeecustomer A tiempo completo

    Customer Service RoleWe are seeking a skilled and customer-focused professional to join our team as a Customer Service Representative.This role offers the opportunity to work in a dynamic environment, providing excellent customer service and support.About the Role:This is a fantastic chance to start your career in customer service with a leading...

  • Customer Service

    hace 2 semanas

    Guadalajara, México Hermes NexTec A tiempo completo

    BorderGuru’s vision is to become a leading partner for the global expansion of US based fashion and lifestyle brands. This background provides us financial stability and access to unique abilities however, we are operating flexible and dynamic like an independent company. We want to be the one stop shop, offering solutions that cover all aspects of...

  • Customer Service Representative

    hace 1 semana

    Guadalajara, México Cognizant A tiempo completo

    **Job Summary****Responsibilities**- Provide timely and accurate information to customers regarding products and services.- Resolve customer issues efficiently and effectively ensuring high levels of customer satisfaction.- Document customer interactions and maintain detailed records of inquiries complaints and resolutions.- Collaborate with team members to...

  • Customer Service Representative

    hace 2 semanas

    Guadalajara, México Salvo Software A tiempo completo

    Salvo Software is on the lookout for a passionate and dedicated Customer Service Representative who thrives in a friendly and fast-paced environment. In this role, you’ll be the primary point of contact for our customers, helping them navigate our products and service offerings with care and professionalism.**Responsibilities**:- Assist customers in...

  • Customer Service Representative

    hace 3 semanas

    Guadalajara, México Cognizant A tiempo completo

    **Job Summary****Responsibilities**- Deliver exceptional customer service across various channels ensuring a consistent and positive experience for all customers.- Manage customer inquiries efficiently utilizing omnichannel platforms to provide timely and accurate responses.- Collaborate with team members to identify and resolve customer issues enhancing...

  • Customer Service Representative

    hace 2 semanas

    Guadalajara, México Cognizant A tiempo completo

    **Job Summary****Responsibilities**- Deliver exceptional customer service across various channels ensuring a consistent and positive experience for all customers.- Manage customer inquiries efficiently utilizing omnichannel platforms to provide timely and accurate responses.- Collaborate with team members to identify and resolve customer issues enhancing...

  • Agente de Servicio Al Cliente Bilingüe

    hace 6 días

    Guadalajara, México Customer Service IS A tiempo completo

    **Vacante para la empresa Customer Service IS en Guadalajara, Jalisco**: **Agente de Servicio al Cliente Bilingüe (Modalidad Híbrida) Sin Experiência Previa Requerida** **Resumen del Puesto**: Como Agente de Servicio al Cliente Bilingüe, serás la conexión vital entre empresa y clientes de habla hispana e inglesa, proporcionando soluciones efectivas y...

Customer Service

hace 2 semanas

Guadalajara, México Siemens Healthineers A tiempo completo

**Change the future with us**

We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what’s truly important: making lives better with new ideas and the latest technology around the world.

**Why you’ll love working for Siemens**
- Freedom and a healthy work
- life balance
- Embrace our flexible work environment with flex hours, telecommuting and digital workspaces.
- Solve the world’s most significant problems - Be part of exciting and innovative projects.
- Engaging, challenging, and fast evolving, cutting edge technological environment.
- Opportunities to advance your career and mentorship programs on a local and global scale.
- Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community.
- Participate in our celebrations, social events and offsite business events.
- Opportunities to contribute your innovative ideas and get rewards for them
- Diversity and inclusivity focused.

**Order Entry Coordinator**

Position Overview

The Order Entry Coordinator is responsible for processing large volume data entry from source documents into CRM software. The coordinator effectively identifies order errors and drives resolution in a timely manner while providing excellent customer service. May respond to semi-complex complaints and disputes within reasonable limit of authority. Recognizes when to escalate internal and external customer issues.

**Responsibilities**:

- Interprets documented rules, past practices, or instructions on a semi-independent level
- Processes orders while verifying accuracy of data to be entered
- Effectively identifies problems as they occur and formulates resolution and responds in a timely and accurate manner while providing excellent customer service
- Processes multiple product order types including sample request, credit card, configured made to order, stock product orders and project orders of customized electrical equipment
- Utilizes CRM tool to directly communicate pricing errors, product verification, etc. to customers and affiliates

Required Knowledge/Skills, Education, and Experience
- High School diploma or equivalent. Associate Degree or Industry related Certification a plus.
- 3+ years of practical customer service experience
- Bilingual (advanced in both Spanish and English language)
- Strong verbal and written communication skills in English language
- Working knowledge of MS Office
- High Level of professionalism and excellent customer service skills
- Ability to successfully complete required training program
- Strong problem-solving skills
- Demonstrated logical reasoning, situational and time management while presenting a positive attitude with customers and co-workers
- Must be a strong team player able to work in a cross functional team environment
- Excellent communication skills enabling the facilitation of information flow between the channel partner and various people within Siemens, such as expediters, product managers, the EDI support team, the channel sales engineers for the account, and other customer support representatives

Preferred Knowledge/Skills, Education, and Experience
- Bachelor’s degree in related discipline is preferred
- Knowledge of SAP, CRM systems / Salesforce, Industry Mall, EDI, and quotation tools
- 3+ years of practical customer service experience supporting industrial, construction, mechanical, or electrical industries

**Equal Employment Opportunity Statement**

Siemens is an Equal

**Organization**: Smart Infrastructure

**Company**: Siemens, S.A. de C.V.

**Experience Level**: Mid-level Professional

**Full / Part time**: Full-time