Database Engineer

**Database Engineer**

Are you passionate about the chance to bring your experience to a world-class company that is market-leading

**About the Role**

In this opportunity as a **Database Engineer**, you will:
**MAJOR AREAS OF ACCOUNTABILITY**
- Technology (70%) _

Database Support
- Provide in-depth critical support for Oracle and Postgresql databases
- Provide Cloud - EC2 and Aurora RDS database support on Oracle and PostgreSQL databases.
- Provide primary support for critical, complex production databases
- Troubleshoot, investigate, and drive the resolution of incidents
- Administration of Oracle on Unix/Linux environments
- Strong operational familiarity with RAC on Oracle 11g/12c and above.
- Perform various project-related database requests for customers. Tasks can include DDL generation, cloning, schema and/or table-level data refreshes, and performance tuning.
- Support database backup/recovery using storage technologies such as NAS and RMAN etc.
- Manage backup/recovery and provide Disaster Recovery planning.
- Contribute/write/maintain OS-level scripts (i.e., UNIX shell) for system DB maintenance. Ensure the quality and consistency of data and database systems by following a defined set of procedures (change control, security procedures, user passwords, backups, etc).
- Pro-actively identify database issues and resolutions.
- Assume ownership of database related problems; work closely with internal technical teams to pursue problem resolution and root cause analysis
- Coordinate interaction with vendors, creating service requests and escalating as needed to ensure timely resolution
- Provide problem management and resolution for repeat issues
- Make recommendations and contribute to the design and development of long-term solutions
- Participate in new system builds; create databases, schemas and deploy standard jobs and monitoring, and user permissions and login administration.
- Through review and solid handoffs, ensure system supportability prior to production utilization
- Adhere to documented change and incident management policies
- Use established Shared Services support processes and tools to document and track problem resolution
- Develop technical documentation for use in future incident resolution
- Provide support outside of normal office hours when necessary and appropriate to support major database implementations or to react to highly critical database production issues. (emergency and infrequent pre-planned occurrences)
- Learn and stay current on the features and functionality of Postgresql and Oracle databases, focusing on technology to improve performance, availability, reliability, stability and work efficiencies.
- Learn and stay current on standard database solutions designed by the Systems Engineering Database group.
- Translate highly technical solutions/problems into clear language useful to audiences at varying technical levels
- Prepare high quality technical documentation, present it clearly to interested parties
- Communicate in a concise and professional manner when interacting across staff levels and internal/external customers
- Mentor and coach database engineers
- Research and develop team leadership skills.
- Contribute to and influence a variety of work streams concurrently
- Set individual goals that are consistent with business goals
- Participate in initiatives to define, measure, and report on database quality and stability
- Develop the knowledge of Thomson Reuters product lines and supported technologies
- Proactively generates relevant ideas for new and improved operations or use of technology
- Understands the impact of new projects and technical impacts to supported systems
- Collaborates with peers, Design & Engineering DBAs and managers to determine system strategy and how best to implement and support it

**Ongoing Education and Training**
- Learn and stay current on the features and functionality of ORACLE, Postgresql databases, and other Flavors of Databases, focusing on technology to improve performance, availability, reliability, stability and work efficiencies.
- Learn and stay current on standard database solutions designed by the Systems Engineering Database group.

**_Leadership and Communication (15%) _**
- Translate highly technical solutions/problems into clear language useful to audiences at varying technical levels
- Prepare high quality technical documentation, present it clearly to interested parties
- Communicate in a professional manner when interacting across staff levels and internal/external customers
- Mentor and coach Associate / Database engineers and peers
- Research and develop team leadership skills.

**_Management and Administration (5%) _**
- Contribute to and influence a variety of work streams concurrently
- Set individual goals that are consistent with business goals
- Participate in initiatives to define, measure, and report on database quality and stability

**_Business Acumen and Strategy (10%) _**
- Has broad know