IT Technician

Sanmina is an Equal Opportunity Employer and we believe that diversity is critical to our success. All qualified applicants will receive consideration for employment. Are you ready to be part of a passionate and hard-working team, eager to drive our business forward.

**Summary**:
**Essential Duties and Responsibilities**:

- **Technical Support**:

- Provide day-to-day advanced technical support to employees for server infrastructure, manufacturing systems, and internal desktop hardware and software.
- Take ownership of and resolve complex technical issues, ensuring mínimal disruption to business operations.
- Maintain a high level of credibility with managers and stakeholders by consistently committing to scheduled response times and following through on resolutions.
- **Systems Administration & Maintenance**:

- Administer, install, configure, and troubleshoot server systems, workstations, and network issues in a heterogeneous environment (Linux/Windows Server).
- Maintain data integrity and file system security, with a strong focus on cybersecurity best practices.
- Conduct preventive maintenance on specialized equipment like laser and thermal printers to ensure optimal functionality.
- **Project Leadership & Management**:

- Participate in the development and execution of information technology and infrastructure projects, often in a leadership capacity.
- Use metrics to track and report on the progress of assigned projects.
- Analyze and recommend hardware and software solutions, including new acquisitions and upgrades, to enhance system performance and efficiency.
- **User Engagement & Training**:

- Provide proactive support to users by scheduling meetings to understand their needs and plan the execution of necessary activities.
- Communicate highly technical information effectively to both technical and non-technical personnel.
- **Documentation & Continuous Improvement**:

- Maintain accurate documentation of all systems, configurations, and support processes.
- Contribute to the development of new procedures and standards to improve the efficiency and reliability of the IT environment.
- Recommend solutions for new acquisitions and upgrades.

**Requirements**:

- **Education**:

- Bachelor's Degree in Computer Science, Electronic Engineering, Mechatronic Engineering, or a related field.
- **Experience**:

- Minimum of 2 years of experience in a support role with direct experience supporting users, printers, and servers.
- **Technical Knowledge & Skills**:

- **English Proficiency**: Intermediate (B1).
- **Server Administration**: Strong knowledge and practical experience in Linux/Windows Server administration.
- **Help Desk**: Proven experience in end-user support and troubleshooting.
- **Cybersecurity**: Solid understanding of cybersecurity principles and security best practices for servers and network infrastructure.
- **Printers**: Expertise in the maintenance and troubleshooting of laser and thermal printers.
- **Systems**: Familiarity with the installation, configuration, and troubleshooting of desktop systems, workstations, and network issues.
- **Communication**: Excellent communication skills to explain highly technical information to both technical and non-technical personnel.
- **Competencies**:

- **Leadership**: Ability to supervise and guide junior staff or project teams.
- **Service Attitude**: Strong customer-focused mindset.
- **Responsibility**: High sense of responsibility and commitment to tasks.
- **Proactivity**: Initiative for solving problems and anticipating user needs.
- **Resilience**: Ability to work effectively under pressure.
- **Teamwork**: Strong collaboration skills.

**Benefits**:

- Competitive Salary.
- Excellent working environment.
- Opportunities for growth and development.
- Transportation service.
- Subsidized dining
- Benefits higher than those of the law:

- Medical expenses insurance.
- Life insurance.
- Saving Fund 13%
- Monthly Food Vouchers (8%)
- Annual guaranteed PTU.
- 27 days as an annual bonus
- Scholarships.

Address: Carretera Chapala - Guadalajara 225, 45588 Tlajomulco de Zuñiga, Jal. Plant 3

If you are interested, send your Resume in English

Tipo de puesto: Tiempo completo, Por tiempo indeterminado

Sueldo: $15.00 - $20.00 al mes

Beneficios:

- Estacionamiento gratuito
- Seguro de gastos médicos mayores
- Seguro de vida
- Servicio de comedor
- Uniformes gratuitos
- Vales de despensa

Puede trasladarse/mudarse:

- Tlajomulco, Jal.: Trasladarse al trabajo sin problemas o planear mudarse antes de comenzar a trabajar (Obligatorio)

Pregunta(s) de postulación:

- Salary Expectations:
Escolaridad:

- Licenciatura terminada (Deseable)

Lugar de trabajo: Empleo presencial