Mexico Customer Relations Clerk

hace 1 semana

Guadalajara, México Arrive Logistics A tiempo completo

**Who We Are**

Arrive Logistics is a leading transportation and technology company in North America with plans to grow significantly year over year. Our success is a testament to our remarkable team and what we’re building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment.

**Who We Want**

The Mexico Customer Relations Clerk supports the Customer Relations Specialist team to ensure the Accounts Receivable functions run smoothly. The Customer Relations Clerk works closely with our BizDev, Carrier Sales, and CashApp Teams to provide financial, administrative, and clerical services.

**What You'll Do**:

- Assist in the customer onboarding process: collect the required customer documentation and populate templates to request the creation of customer records in NetSuite.
- Collect and process PODs and related documents for invoicing.
- Resolve NetSuite invoicing failures and ensure invoices are created timely.
- Create and distribute invoices to customers daily.
- Review and create RMAs for upstream approval.
- Navigate, maintain and upload invoices to customer portals.
- Check customer portals for invoice status, resolve rejected items and update aging notes.
- Communicate with customers regarding outstanding and overdue balances, and maintain records of expected payment dates.
- Perform accounting/bookkeeping functions as needed.
- Act as Mexico Carrier Relations Specialist (GDL) back up as needed.

**Qualifications**:

- Bachelor's Degree in Accounting, Finance or a related field.
- Bilingual fluency (Spanish/English) preferred, but not required.
- No previous experience in an Accounts Receivable, Accounts Payable or Finance role required.
- Oracle NetSuite and CONTPAQi experience preferred, but not required.
- Intermediate knowledge of Microsoft Suite, with an emphasis on Excel preferred, but not required.
- Self-starter with ability to work independently and as a team.
- Highly organized with excellent time management skills and a high degree of accuracy

**The Perks of Working With Us**:

- Take advantage of our benefits including monthly grocery vouchers, vacation days, savings fund, medical insurance (including dental and vision plans) and more.
- Leave the suit and tie at home; our dress code is casual.
- Enjoy office wide engagement activities, team events, happy hours and more
- Work in our new Guadalajara office located in Torre 1500 (Av. Americas 1254) within the plaza, you'll find cafes and a wide variety of local restaurants.
- Start your morning with free coffee
- Maximize your wellness with free counseling sessions through our Employee Assistance Program
- Get paid to work with your friends through our Referral Program

**Your Arrive Experience**

Our award-winning company culture is designed with you in mind. We are committed to supporting your personal and professional growth and making Arrive a place we all love to work.

**_
Notice:_

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