O2c Cash Application Analyst

This role requires excellent communication, meticulous attention to detail and practical skills.

You must ensure that all company policies are adhered to and that specific duties are carried out within set time limits whilst providing an excellent level of service to all Informa customers and colleagues.
**Responsabilidades e atribuições**
The Cash Applications Specialist is expected to assume the following key responsibilities plus any other reasonable duties as required:
Cash Application
- Process bank statements and update matching rules within the system when applicable
- Performing standard cash allocations
- Allocation of such unallocated payments to appropriate systems
- Allocation and reconciliation of funds pertaining to Agent Order Files
- Resolution of queries from both internal and external customers
- Action refund payments by appropriate method

Reconciliation
- Reconcile daily cash receipts to bank statements and resolve any discrepancies.
- Investigate and resolve unapplied, unidentified, or misapplied payments promptly.
- Investigation and resolution of all reconciling items identified in the reconciliation process
- Reconcile associated General Ledger
- Reconcile Oracle, bank postings and MCAS daily where appropriate
- Prepare bank reconciliations for all bank accounts controlled by the SSC
- Prepare reconciliations for all credit card and petty cash balance sheet accounts where applicable

Data Accuracy
- Verify and update customer account information as necessary.

Communication
- Collaborate with internal teams, including accounts receivable and customer service, to address and resolve payment-related inquiries.
- Provide clear and timely communication and liaison to both internal and external stakeholders.

Research and Issue Resolution
- Investigate and resolve payment discrepancies and issues, working closely with customers and internal departments.
- Ensure timely resolution of unapplied or unidentified cash.

Process Improvement
- Collaborate with cross-functional teams to implement changes that enhance efficiency and accuracy.

Reporting
- Contribute to financial reporting by providing accurate and up-to-date cash-related information.
- Prepare reporting on cash movements to assist cash-flow analysis where applicable
- Preparation of reporting credit balances

Compliance
- Stay informed about relevant regulations and compliance requirements.

PEOPLE MANAGEMENT RESPONSIBILITIES
- General duty of care to colleagues
- Work collaboratively across teams/businesses
- Act as a role model to others
- Provide help and a buddy system to other members of the team depending upon your level

**Requisitos e qualificações**
SKILLS & ABILITIES
- Good communication skills with the ability to build good relationships with a wide range of stakeholders, internal departments and key contacts
- Proficient skills in Excel, Word and Outlook are essential
- Languages: English - intermediate, Spanish - Fluent
- Remain approachable under pressure
- Knowledge and ability to use relevant internal systems
- Act with integrity, tact and diplomacy
- Work as part of a team
- Ability to complete a variety of related tasks
- Strong analytical skills and attention to detail
- Problem-solving mindset and ability to adapt to changing priorities.
- Pro-actively solve problems
- Excellent Customer Service skills
- Good time management skills
- Ability to be flexible within role
- Excellent oral and written communication skills

KNOWLEDGE & QUALIFICATIONS
- Good knowledge and understanding of Cash Applications processes within specific area of expertise:

- Queries & Allocations
- Cash Processing and Reconciliations
- Best practice in Cash Operations
- A thorough knowledge of Oracle system preferable

Un grupo líder en eventos internacionales, servicios digitales y experiência académica. Conectamos personas y mercados a través de soluciones de audiencia, contenido digital especializado, eventos híbridos e inteligencia de mercado, construyendo una relación y viaje de negocios entre empresas y mercados los 365 días del año.

Ayudamos con la atracción, conversión y compromiso de nuevos clientes, combinando acciones físicas y digitales, brindando relaciones, experiências y negocios a clientes en todo el mundo.

Además, Informa Markets:

- Cotiza en la Bolsa de Valores de Londres
- Es miembro del FTSE 100 (Financial Times Stock Exchange Index), principal indicador de activos en Gran Bretaña
- Cuenta con 5 divisiones de negocio, todas con el propósito de conectar personas y mercados a través de la alineación y el aprendizaje