IT Business Partner

**Job ID**
- 479966

**Posted since**
- 28-Oct-2025

**Organization**
- Information Technology

**Field of work**
- Information Technology

**Company**
- Siemens Industry, Inc.

**Experience level**
- Experienced Professional

**Job type**
- Full-time

**Work mode**
- Hybrid (Remote/Office)

**Employment type**
- Permanent

**Location(s)**
- Ciudad Juarez - Chihuahua - Mexico
- IT Business Partner - Cd. Juarez

**Focus Activities**
- Manages the relationship with the assigned business/function and serves as the interface between the business and the IT organization on a regional and global basis
- Troubleshoot and resolve issues related to IT infrastructure located in the factory
- Maintain a flexible work schedule to coordinate support during non-working hours
- Develop Division/Region/function IT strategy and IT budget according to business strategy and alignment with IT governance and impacted CoEs
- Manages ongoing Business relationship management (incl. status and KPI reporting, escalations, budget topics)
- Identifying, evaluating and gathering business needs and determining solutions to business problems and/or options for improving business systems
- Ensuring the effective use of information systems to meet the needs of the business (heavy dependency on SAP capabilities and functions in a manufacturing and logistics setting)
- Providing consultancy for business challenges/situations - proactively engaging and participating in workshops and meetings with business stakeholders to identify where processes can be streamlined, automated or improved through IT tools and technology.
- Ongoing support of development activities and maintenance of tools
- Support BU functions with new process development / enhancement opportunities
- Living the ownership culture by taking responsibility as the IT demand manager for the EP Cd. Juarez factories
- Support product owner to write user stories and prioritize strategic demands that generate the maximum value and productivity
- Seek opportunities to extract more value from the existing IT value centers, experts, and services that already exist
- Promote local ownership and usage of the existing tools through training and documentation
- Networking across the IT ecosystem to look for opportunities to benchmark best practices, reuse of existing IT services
- Leverages deep process know how of business process for consultancy of process owner
- Applies Technical Expertise on core technologies
- Leads and oversees business-initiated IT Projects/Change requests and monitors their delivery in quality, time and budget
- Acts as first point of contact for divisional Business Partner organizations for them to address global demands
- Drives and coordinates global demands/projects in close collaboration with the regional Business Partner organizations
- Manages internal and external software vendors and service providers, and associated contracts
- Provides direct leadership and coaching for local IT professionals, fostering a collaborative and high-performing team environment.
- Oversee day-to-day activities, professional development, and resource utilization for the local IT team, ensuring alignment with business objectives and IT strategy.

**Key Partners**
- Key Users
- Customers (Business management)
- Other Service Team members
- Providers
- CYS
- Value Centers

**Measures of success**
- Customer satisfaction
- Standardization and scalability of processes
- Process efficiency and productivity
- KPI
- Budget execution

**Requirements and Competencies**
- Background in technology in a manufacturing setting
- Experience with SAP functionality in manufacturing and logistics environment
- Strong communication skills, ability to collaborate internally at the factory as well as across cultures (US, Europe)
- Ability to manage, refine, and prioritize multiple demands
- Experience with infrastructure solution design, implementation, and service management
- IT architectural understanding/competence
- Spanish language required; English language skills required
- Value oriented and result driven
- IT demand engineering proficiency
- Mastering difficult situations and working under time and quality pressure
- At least 10 years of experience in working with business management
- Experience implementing off-the shelf third party solutions
- Understanding of SCRUM-agile methodologies
- Project management experience
- Financial Analysis
- Network and relations, courage and candor, agility, vision and foresight, result oriented
- Collaboration, critical thinking, creativity, executive communication, effective presentations, proactivity
- Equal Employment Opportunity Statement