Site Support Engineer

hace 2 semanas

Monterrey, México FLSmidth, Inc. A tiempo completo

Joining a team of more than 10,000 people working across more than 60 countries, you will be part of an agile network of talented and ambitious people. In fact, we count on you to engage, connect, and collaborate with colleagues all over the world. Seize the opportunity to learn, create and develop your potential with us.

Working with us, you are a part of delivering minerals needed for global economic growth. It is a big responsibility, and we commit ourselves to minimize environmental impact while increasing productivity. To achieve this, your skills, your curiosity, and your drive for change are important. Together, we create a collaborative and safe workplace and contribute to producing the materials needed for a better future.

By joining the Pumps, Cyclones and Valves (PCV) organization within FLSmidth, you are joining an extremely dynamic, exiting, rapidly growing Product Line. Based on Sonora, you will constantly work closely with the team based in the US where we globally support the PCV installed base and work to increase such installed base. You will get all needed support and training from manager and from peers, where you will be part of a strong team committed to maintain ang grow the installed PCV equipment in Mexico.

Your responsibilities
- Constantly visits mine sites and customers within assigned territory.
- Maintains and updates Install Base database.
- Has a technical sales focus, able to understand Pumps, Cyclones and Valves from a Mechanical, Operational and Process perspective.
- Can perform Cyclone, Pumps and Valve assembly, parts changeouts, rebuilds, installations, commissioning, and troubleshooting.
- Can perform equipment inspections to identify problems and support customer with applicable solutions.
- Identifies needs in existing equipment to communicate with Sales Engineers and sell the FLS solutions, as well as new opportunities to replace competitors and install our equipment.
- Supports Sales Engineers with site visits to troubleshoot Process and Mechanical issues with our Pumps, Cyclones and Valves.
- When needed prepares professional, clear, and organized reports to present to Sales and Customers.
- Can present Mechanical and Process training to customers, on Pumps, Cyclones and Valves

What you bring
- Degree in Mechanical Engineering, Mineral Processing, Extractive Metallurgy, or Chemical Engineering is preferred.
- 5+ years of demonstrated successful years in service and/or technical support the Mining industry, focused in Pumps and Cyclones.
- Experience in effectively interfacing with clients and gaining credibility; developing and implementing project-specific sales strategies.
- Strong communication skills, both written and verbal, with a specific requirement in Spanish and English.
- Respect deadlines and works independently to reach them.
- Possess proficient skills within the Microsoft Office environment, specifically Outlook, Excel, Word, and PowerPoint.
- Ability to travel as needed in Mexico, up to 75% of time.

What we offer
- An equal opportunity employer committed to creating a diverse and inclusive workplace
- A global network of supportive colleagues and growth opportunities
- Work-life balance so you can focus on professional and personal priorities
- Competitive benefit package and retirement preparation
- Time to recharge through vacation time and holiday

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