Ebusiness Specialist

**eBusiness Specialist**

**Who we are**:
We pursue innovation, strive for sustainability, and develop insights in every part of our business.

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**Why people choose to work with us**:
Let's start with the cool workspace—after all, that's our business. But that's just one of the ways we help people like you do their best work. We encourage curiosity and critical thinking; we accept well-being in its broadest sense, and we provide mentoring and reassurance at every step of your career journey.
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**What you will be doing**:
The purpose of this position is to act as an ambassador for the Steelcase´s product offering into digital-friendly experiences for consumers and customers. This includes creating/defining the best experience for the delivery of eCommerce product solutions based on our consumer portfolio, analyze information, and problem-solving through data interpretation. You will also act as an advisor with Account Managers/Stakeholders on projects and work as a team in a fast-paced digital/eCommerce environment.
- Be the go-to resource regarding product related solutions in a variety of eCommerce Business platforms:

- Business to Consumer (Online Store and Retail)
- Business to Business
- Work from Home
- Collaborative Design Experience
- Work with our Account Managers/Stakeholders on projects to provide deliverables and execute on necessary action items.
- Provide input, insight and recommendations to global team working to improve asset development for online tools.
- Optimizes new product configuration and life cycle management to ensure the best shopping experience.
- Manages and coordinates product building enhancement executed on Catalog Builder and Enable tools.
- Analyze product usability and make recommendations based on expertise regarding modifying the offering of product finishes and options.
- Analyze and solve product related issues in Catalog Services and Enable platforms (configuration, pricing, validation etc.).
- Partners and communicates effectively with sales, developers, marketing, and design to address product related matters.
- Escalate and follow-up on product components that feed the final customer experience.
- Focus on the end-user and are eager to enter agile collaborations within multidisciplinary teams.
- Work in an Agile methodology, delivering results via 2-week Sprints.

**Who you are**:

- Digital Dexterity: Adapt and adopt existing and emerging technologies and systems effectively.
- Critical Thinking: Conceptualizing, applying, analyzing, synthesizing, and evaluating product data to transform it into a digital experience.
- Adaptability: Adjust to a changing digital environment according to the business needs.
- End-user focused: Are eager to enter Agile methodology collaborating within multidisciplinary teams.
- Strong problem-solving skills and attention to details.
- Able to use one’s own judgement, take initiative, and make day-to-day decisions
- Strong negotiation skills to define final product outcomes with Stakeholders.
- Strong organizational awareness with ability to navigate, demonstrating understanding of change management, and ability to adjust based on the business context.
- Excellent written and verbal communication skills for working with multiple clients, organizations, and levels across Steelcase.
- Prioritizes, meets deadlines, and has a strong attention to details.

**Qualifications**:

- Bachelor’s in Business, Marketing, Information Technology or related.
- Advanced English is a must.
- 1 - 3 years of experience in a similar role.
- Experience in working on an Agile Methodology is a plus.
- We are proud of our diverse and broad workforce, and we're always looking to get better. We value applicants who are comfortable interacting with people different than themselves. Women, people of any race or national origin, lesbian, gay, bisexual, and transgender people, veterans, working mothers and fathers, and everyone else are all invited to apply._
- We seek to find the best person to fill this role and will not discriminate based on race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, veteran status, or any other characteristic prohibited by law._