Localization Project Manager

**Localization Project Manager (FT/Fully Remote)**

**I. About the Company**:
Celebrating 17 years in the Language Service Industry, INGCO International is a language service company specializing in complex translation, interpretation, subtitling/captioning, and voiceover services in 200+ languages. We are ISO and ASTM certified and work with corporate entities and community-based organizations. We are a certified woman-owned company and run on the EOS (Entrepreneurial Operating System).

Our Translation and Localization team is responsible for language strategies, various localization project management, vendor partnerships, language assets, localization tools, complex VO projects and more. You will work closely with external partners to deliver high-quality localized contents to a wild range of customers.

**II. Position Overview**:
Under the direct supervision of the Director of Translation Department, the Translation/Localization Project Manager ensures accurate and on-time delivery of all projects from inception to completion, including scope identification, requirements analysis, vendor communication, and various project-related administrative tasks. The Project Manager will collaborate with relevant partners to resolve questions related to source file discrepancies, terminology, language quality, and workflow, and manage independently query cycles and linguistic QA to ensure successful delivery to our internal clients. The role may lead implementation of new initiatives and complete special projects as needed.

**IV. Duties & Responsibilities**
- Manage localization projects and requirements across external vendors
- Engage in quotation preparation including complex and strategic requests
- Set correct expectations with translation customers and vendors for turnaround and quality
- Oversee end-to-end localization workflow using our translation management tools and systems
- Perform administrative duties which include project closures, Translation Memory updates and folder structure maintenance.
- Identify and manage project risk through prioritization, bug management, and any other means necessary
- Ensure strict adherence to deadlines, budgets and the completion of high-quality deliverables through quality production processes and quality assurance
- Form strong interpersonal relationships and influence without authority in a multicultural environment

**V. Skills & Specifications**
- Be passionate about language and working with people from a variety of cultures and backgrounds
- Work well under pressure in a fast-paced environment
- Be an independent worker, accountable and honest
- Possess strong written and verbal communication skills
- Be able to quickly and effectively utilize resources
- Possess a pleasant outlook - you must see the glass as half full rather than half empty
- Be a strong time manager with respect for deadlines
- Be able to identify errors and solve problems
- Be able to use various technology systems
- Strong analytical and organizational skills
- High level of motivation and initiative, autonomy, strong team spirit and proactive attitude
- Ability to prioritize tasks, work under deadlines, and juggle multiple tasks/assignments
- Attention to detail, follow-up & accountability

**VI. Preferred qualifications**:
**MUST HAVE**
- Three or more years of localization/Translation workflow experience
- Translation Management Systems (TMS) proficiency (ideally with Phrase, formerly Memsource)
- CAT tools proficiency (Trados, MemoQ, etc.)
- Familiarity with Translation QA tools (Xbench, Verifika etc.)
- Strong knowledge and proficiency on DTP, and LSO processes
- Proficient with Microsoft Office Suite, especially MS Word, MS PowerPoint, Excel, and the Adobe Suite
- Strong interpersonal, verbal, and written communication skills with the ability to write, edit and update standard operating procedures
- Ability to work as part of a team
- Ability to learn quickly, troubleshoot, resolve issues, maximize system functionality, and provide input on process automation
- Familiarity with the Adobe Creative Suite (FrameMaker, InDesign, Acrobat, Photoshop etc.) do not have a comment on CRM - AURORA, etc.
- Strong skillsets to work with HTML file type (embedded with CSS content), extensive knowledge on Website Localization

**NICE TO HAVE**
- Familiarity with Content Management Systems such as WordPress, AEM etc.
- Familiarity with programming languages such as JavaScript, Python, C++, Swift, or Xcode
- Experience with translation standards - ISO 17100 knowledge a plus
- Optional EOS experience

**VII. Benefits**:

- No US citizenship required
- Flexibility - Fully remote position
- Company-wide agile work policy with flexible work arrangements
- Holidays and Paid Time Off (PTO)
- Smart, engaged co-workers and a global culture of diversity, innovation, and opportunity

**VIII. Compensation**:
From MXN 28,000.00 Pesos per month

*Eligible employees only

Pay: From $28,000.00 per month

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