Project Leader

hace 2 semanas

Desde casa, México Icalia Labs A tiempo completo

We are looking for a **Project Leader** to join our team.

**Requirements**:

- 2+ years of experience in the IT area and/or similar positions. (This is a must)
- Advanced English, fully conversational. (This is a must)

**Responsibilities**:

- Operates as the point of contact for assigned customers.
- Build and maintain strong and lasting relationships with clients.
- Ensures that customers receive requested products and services in a timely manner.
- Communicates the needs and demands of the client to the company.
- Forecast and track customer account metrics.
- Manage projects within client relationships, working to accomplish client goals while meeting company goals.
- Identifies opportunities to grow business with existing customers.
- Coordinate with staff members working on the same account to ensure consistent service.
- Collaborates with sales team to reach prospective clients.
- Service multiple clients concurrently, often meeting deadlines.
- Keep records of hours worked.
- Follow-up of projects with work teams.

**Benefits**:

- Remote work 100%.
- Flexible working time.
- Mental care.
- Events and workshops for soft and hard skills enhancing.
- Private health insurance.

**Soft Skills**:

- Excellent attitude and willingness to collaborate with the team.
- Communication Skills.
- Empathy Skills.
- Leadership Skills.
- Adaptability.
- Client-Focused Solutions Experience.
- Ability to Manage Multiple Projects and Relationships Simultaneously.
- Negotiation Skills.
- Listening Skills.
- Time Management Skills

Tipo de puesto: Tiempo completo

Salario: $18,000.00 - $22,000.00 al mes

Horario:

- Turno de 8 horas

Prestaciones:

- Horarios flexibles
- Seguro de gastos médicos mayores
- Vacaciones adicionales o permisos con goce de sueldo

Lugar de trabajo: Empleo remoto

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