Oracle Dba Engineer

hace 5 días

Zapopan, México Oracle A tiempo completo

Proactive support includes performing technical assessments of customer environments, applied research, advice on product features and usage, providing knowledge transfer sessions, help implement new features and options, etc.

**Responsibilities**:

- Communicate with corporate customers via telephone, written correspondence, and electronic service regarding finding solutions for technical problems identified in Oracle Database products.
- Manage customer’s escalations/expectations and ensure timely delivery of high-quality resolution on technical issue focusing on root cause analysis and prevention.
- Develop and implement strategies for providing proactive support resulting in fewer incidents, increased availability, or accelerated deployments.
- Educate and walk the customer through the problem-solving process.
- Adopt Oracle diagnostic methodology & procedures when handling and documenting technical issues that comply with Support processes, policies & SLAs.
- Collaborate on cross-team and cross-product technical issues by working with resources from other groups (e.g. Product support, Product development etc)
- Research and study product features and keep abreast of new releases and functionalities or related technologies to maintain product expertise.

**Requirements**:

- Degree in Computer Science, Engineering, related field or equivalent.
- Minimum 3 Years’ experience as an Oracle database engineer/DBA
- Extensive knowledge and solid troubleshooting experience in all areas of Oracle database technology.
- Skills in RAC, ASM, Performance tuning, HA, Backup and Recovery are a plus
- Great problem-solving skills, with a strong bias for quality and engineering excellence at scale. Not only must you able to identify, analyze, diagnose and troubleshoot complex problems using appropriate tools under constraints, but able to handle with utmost professionalism without compromising customers’ satisfaction.
- Will have strong customer-centricity mindset and the passion to work in Service Support line of business including to provide preventive support and proactive advice
- A **ble to work with mínimal supervision, self-motivated, self-directed and take initiative to collaborate and synthesize with members locally or globally across different geographical time zones.**

**mdclp**

Career Level - IC2

LI-Onsite

LI-DL1

  • Oracle Dba Engineer

    hace 3 días

    Zapopan, México Oracle A tiempo completo

    Proactive support includes performing technical assessments of customer environments, applied research, advice on product features and usage, providing knowledge transfer sessions, help implement new features and options, etc. **Responsibilities**: - Communicate with corporate customers via telephone, written correspondence, and electronic service...

  • Senior Java Developer

    hace 2 semanas

    Zapopan, México Oracle A tiempo completo

    **Qualifications**:- Proven experience in delivering and leading highly scalable and highly available distributed systems.- Strong knowledge of JAVA and object oriented programming is required.- Strong knowledge of microservices, design pattern and databases.- Good understanding of operating systems, virtualization and containers.- Strong knowledge in data...

  • Senior Java Developer

    hace 1 semana

    Zapopan, México Oracle A tiempo completo

    **Qualifications**:- Proven experience in delivering and leading highly scalable and highly available distributed systems.- Strong knowledge of JAVA and object oriented programming is required.- Strong knowledge of microservices, design pattern and databases.- Good understanding of operating systems, virtualization and containers.- Strong knowledge in data...

  • Senior Java Developer

    hace 1 semana

    Zapopan, México Oracle A tiempo completo

    **Qualifications**: - Proven experience in delivering and leading highly scalable and highly available distributed systems. - Strong knowledge of JAVA and object oriented programming is required. - Strong knowledge of microservices, design pattern and databases. - Good understanding of operating systems, virtualization and containers. - Strong knowledge in...

  • Senior Member of Technical Staff

    hace 4 semanas

    Zapopan, México Oracle A tiempo completo

    **Who are we?**Oracle Database-as-a-Service (DBaaS) brings the power and versatility of the Oracle Database to the cloud.As a service offering built on top of Oracle Cloud Infrastructure, it integrates award winning Oracle database technologies such as the Oracle Autonomous Database, Oracle Exadata and Oracle Real Application Clusters (RAC) making them...

  • Principal Member of Technical Staff

    hace 3 días

    Zapopan, México Oracle A tiempo completo

    **Who are we?**Oracle Database-as-a-Service (DBaaS) brings the power and versatility of the Oracle Database to the cloud.As a service offering built on top of Oracle Cloud Infrastructure, it integrates award winning Oracle database technologies such as the Oracle Autonomous Database, Oracle Exadata and Oracle Real Application Clusters (RAC) making them...

  • Senior Member of Technical Staff

    hace 1 día

    Zapopan, México Oracle A tiempo completo

    **Who are we?** Oracle Database-as-a-Service (DBaaS) brings the power and versatility of the Oracle Database to the cloud. As a service offering built on top of Oracle Cloud Infrastructure, it integrates award winning Oracle database technologies such as the Oracle Autonomous Database, Oracle Exadata and Oracle Real Application Clusters (RAC) making them...

  • Principal Member of Technical Staff

    hace 1 día

    Zapopan, México Oracle A tiempo completo

    **Who are we?** Oracle Database-as-a-Service (DBaaS) brings the power and versatility of the Oracle Database to the cloud. As a service offering built on top of Oracle Cloud Infrastructure, it integrates award winning Oracle database technologies such as the Oracle Autonomous Database, Oracle Exadata and Oracle Real Application Clusters (RAC) making them...

  • Maa Db Engineer

    hace 3 semanas

    Zapopan, México Oracle A tiempo completo

    Our success is measured by the success of our Oracle customers using our MAA solutions.MAA team responsibilities- Generic MAA Architecture, configuration and operational best practices and solutions- Exadata Best Practices (Architecture, Configuration, and life cycle best practices including exachk)- ZDLRA MAA Best Practices- Cloud MAA Best Practices (DBaaS,...

  • Dba

    hace 3 días

    Zapopan, México Oracle A tiempo completo

    **Oracle Corporation** OTA-RM-UTIL Oracle provides the world’s most complete, open, and integrated business software and hardware systems, with more than 370,000 customers—including 100 of the Fortune 100—representing a variety of sizes and industries in more than 145 countries around the globe. Oracle's product strategy provides flexibility and...