Senior Delivery Manager
hace 7 días
We are searching for a talented and driven **Senior Delivery Manager** to enhance our dynamic team.
RESPONSIBILITIES
- Manage delivery engagements from start to finish for teams numbering 20-50+ FTEs, associated with high-visibility and high-impact projects
- Coordinate delivery across all stakeholders and ensure complex engineering challenges are resolved effectively
- Ensure top-tier quality in design, code, and end solutions
- Conduct mentoring and development programs tailored for delivery leads and managers
- Promote, negotiate, and establish premier engineering processes and practices
- Lead engagements to uphold rigorous standards of delivery and customer satisfaction
- Meet stringent commitments and deadlines based on outcome-oriented configurations
- Address customer escalations, contractual issues, and team rotations proficiently
**REQUIREMENTS**:
- Minimum 10 years of IT industry experience with at least 4 years in leadership positions such as Delivery Manager, Team Lead, or Project Manager
- Demonstrated ability to oversee intricate delivery engagements from start to finish
- Expertise in managing project delivery and stakeholder relationships
- Proficiency in addressing complex engineering challenges and ensuring prompt quality delivery
- Experience with continuous delivery/deployment pipelines and designing comprehensive end-to-end solutions
- Skills in pinpointing customer needs and resolving issues effectively
- Strong capability to foster and sustain a cohesive team environment
- Competency in coaching and mentoring team members to comprehend customer needs and demands
NICE TO HAVE
- Tailoring solutions and negotiating optimal practices
- Outcome-focused delivery system knowledge
- Proven experience in managing critical escalations and negotiating contracts
WE OFFER
- Career plan and real growth opportunities
- Unlimited access to LinkedIn learning solutions
- International Mobility Plan within 25 countries
- Constant training, mentoring, online corporate courses, eLearning and more
- English classes with a certified teacher
- Support for employee’s initiatives (Algorithms club, toastmasters, agile club and more)
- Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)
- Flexible work schedule and dress code
- Collaborate in a multicultural environment and share best practices from around the globe
- Hired directly by EPAM & 100% under payroll
- Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
- Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)
- 13 % employee savings fund, capped to the law limit
- Grocery coupons
- 30 days December bonus
- Employee Stock Purchase Plan
- 12 vacations days plus 4 floating days
- Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
- Relocation bonus: transportation, 2 weeks of accommodation for you and your family and more
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