Collections Specialist 3
hace 3 días
The Collections Specialist 3 performs a variety of assignments with limited complexity. Most of the impact is related to the accuracy of tasks performed. Works under general supervision and established procedures. May service a range of products/services. Applies detailed knowledge of a wide range of specialized administrative/technical skills. Understands how duties relate/integrate with others in the team/unit. Exchanges moderately complex information with others. Basic knowledge of the organization and its policies required. Applies experience and simple judgment to make decisions within defined options or standard protocols - follows through on issues. Able to evaluate and select the correct solution in order to complete the task at hand. **Responsibilities**: - Performs Collection Specialist 2 duties plus: Utilizes advanced negotiation skills to resolve delinquency issues. Researches problems, such as skip tracing, to develop external contacts. Shares knowledge with less experienced collectors. Has increased opportunity to interpret procedures instructions by choosing among alternative courses of action to resolve delinquencies. Works under general supervision and established procedures. May support a range of products services. Applies detailed knowledge of a wide range of specialized administrative technical skills; and most of the impact is related to the accuracy of tasks performed. Understands how duties relate integrate with others in the team unit. - Increase the Recovery of the past due portfolio of the different collection portfolios - Comply with the goals and parameters of the established operational process - Ensure compliance with quality objectives and compliance with institutional policies - Provide the telephone collection service to the client - Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics. **Qualifications**: - work under pressure Decision making Problem solving Negotiation - client needs or organizational issues while remaining focused, frustration tolerance - 1 year experience **Education**: - High School diploma or equivalent - **Job Family Group**: Operations - Collections Default - **Job Family**: Core Collections - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting
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Collections Specialist 3
hace 2 días
Monterrey, México Citi A tiempo completoThe Collections Specialist 3 performs a variety of assignments with limited complexity. Most of the impact is related to the accuracy of tasks performed. Works under general supervision and established procedures. May service a range of products/services. Applies detailed knowledge of a wide range of specialized administrative/technical skills. Understands...
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Collections & Utilities Accounts Specialist
hace 1 día
Monterrey, México Vision Realty & Management A tiempo completoA real estate management company located in Monterrey is seeking a detail-oriented Collections Account Specialist to oversee payment collections and utility account management. The ideal candidate should have proficiency in Microsoft Excel, strong communication skills, and attention to detail. A college degree and experience in property management or account...
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Collections Specialist
hace 7 días
Monterrey, México Citi A tiempo completoThe Collections Specialist 4 performs moderately complex and varied assignments. Most of the impact is related to quality of execution. Works with limited supervision. May service an expansive array of products/services. Demonstrates technical/administrative expertise. Applies specialized functional area skills and basic knowledge including underlying...
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Collections Account Specialist
hace 1 semana
Monterrey, México Vision Realty & Management A tiempo completoAre you someone who thrives in a fast-paced environment and enjoys taking ownership of your work? Vision Realty and Management is seeking a detail-oriented and proactive individual to join our team as a **full-time Collections Account Specialist**. **PAY & PERKS** We offer **competitive pay** for this position, providing you with the opportunity to grow...
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Collections Specialist
hace 3 semanas
Monterrey, México EP America, Inc. A tiempo completoAre you ready to take your collections expertise to the next level? Do you thrive in a dynamic environment where innovation, accountability, and a winning mindset are celebrated? Look no further! We seek a passionate and driven Collections Specialist to join our global freight forwarding company based in Monterrey.xpd global is a leading freight forwarder...
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Collections Specialist
hace 7 días
Monterrey, México MSCI Inc A tiempo completoJob Description - Collections Specialist V)- Job Number: VRequisition Title : Collections Specialist**Description**:**Your team responsibilities**We are looking for a Collections Specialist, an organized and motivated team member to work with our Billing, Sales Ops and Coverage teams to collect on past due invoices and assist in other functions of the AR...
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Collections Specialist
hace 1 semana
Monterrey, México Citi A tiempo completoThe Collections Specialist 3 performs a variety of assignments with limited complexity. Most of the impact is related to the accuracy of tasks performed. Works under general supervision and established procedures. May service a range of products/services. Applies detailed knowledge of a wide range of specialized administrative/technical skills. Understands...
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Monterrey, México Hunter Douglas, Inc. A tiempo completoA leading manufacturer of window coverings is searching for a Consumer Collections Specialist in Monterrey, Nuevo León, Mexico. In this role, you will collect payments, resolve overdue accounts, and ensure a positive customer experience. Ideal candidates are fluent in English and possess strong communication and problem-solving skills. You will work in a...
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Banamex Collections Specialist
hace 3 días
Monterrey, México Citi A tiempo completoThe Collections Specialist 3 performs a variety of assignments with limited complexity. Most of the impact is related to the accuracy of tasks performed. Works under general supervision and established procedures. May service a range of products/services. Applies detailed knowledge of a wide range of specialized administrative/technical skills. Understands...
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Banamex Collections Specialist
hace 2 días
Monterrey, México Citi A tiempo completoThe Collections Specialist 3 performs a variety of assignments with limited complexity. Most of the impact is related to the accuracy of tasks performed. Works under general supervision and established procedures. May service a range of products/services. Applies detailed knowledge of a wide range of specialized administrative/technical skills. Understands...
