Scheduling Coordinator

hace 2 semanas

San Pedro Garza García N L, México Steelcase A tiempo completo

We are hiring a **Scheduling Coordinator** who will be responsible for meeting customer commitments and ensuring that the customers perspective is the driving force behind business decisions.

**What You Will Be Doing**:

- Will work with the team and immediate supervisor to assess options for schedule improvement when an easy solution cannot be achieved.
- This role will play a critical role to improve our customer experience by working on anticipated potential misses on our schedule and adjusting customer orders when needed.
- Work on continuous improvement initiatives on existing processes and to eliminate waste.
- Give an excellent customer Satisfaction to all our clients, internally and externally
- Be a contact point between MFG and Order Fulfillment on sales order clarifications, urgencies and potential escalations.
- Data Analytics on existing processes to measure and improve our KPI´s performance.

**Required Skills and Competencies**
- Bachelor’s degree in Commerce, Business, International Relations, Engineering or related.
- Excel proficiency: Medium to advanced
- Minimum 3 years of experience

**Preferred** Skills and Competencies**
- Proficient with an ERP system.
- You are capable to use different Lean Office tools, for gathering, analyzing, and synthesizing data and independently solve problems and/or lead well defined continuous improvement initiatives/projects of moderate scope and complexity under limited supervision.
- You are analytical and proactive with strong sense of urgency and problem-solving skills.
- You got strong organization, communication, and management skills within team and cross-functionally.
- Customer Service oriented.
- Able to adapt to changing business needs.
- You are a proactive person; you are a team player and embrace challenges.

**Why People Choose to Work **With** Us**:

- At Steelcase, we put people at the center of everything we do. We understand the role of work and believe that it can bring meaning and purpose to the lives of our customers and our employees. We prioritize supporting our employees both in and out of work, in all aspects of their lives. When we bring our talents together, we make a positive lasting impact through our work and communities.

**Who We Are**:

- Organizations around the world trust Steelcase to help them create places that help people work better, be inspired, and accomplish more.
- We design, manufacture, and partner with other leading organizations to provide architecture, furniture, and technology solutions - accessible through a network of channels, including over 800 Steelcase dealer locations. Steelcase is a global, industry-leading, publicly-traded company with fiscal year 2021 revenue of $2.6 billion.

**What Matters to Us**:

- Steelcase provides employment opportunities to all qualified employees and applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status and bases all employment decisions only on valid job requirements. We are proud to be recognized for our inclusive workforce by the Corporate Equality Index for the past nine years._
- If _you’re_ interested in Steelcase, but this _isn’t_ the right time or role, join our Talent Community to be updated on future openings in your area(s) of expertise._

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