Product Manager

***

**RESPONSIBILITIES
By managing the IMS projects and products, this role will combine both product and cost guidance for IMS products and markets. The combined role will have specific functions to develop expertise in both the technical and commercial details of the product line.

This role will focus on:

- Translating VOC accurately and timely to the internal customers - engineering, project management, operations and procurement
- Proposal preparation including costing and pricing.
- Financial acumen including bookings, sales, VCM, forecasting, driving cost reductions, and cash flow.
- Ensuring business stakeholders have a clear understanding of project costs and the elements of those costs including material, build and manufacturing costs.
- Ensuring project milestones targets are established throughout the various steps of the project, including service.
- Driving reduction in project cost, closely collaborating with Engineering, Procurement, Operations, and Finance to position our products below that of our competition.
- Work with CIMS Director and Sales to develop detailed requirements for new product requirements based on Voice of the Customer and understanding of their product usage and buying journey.
- Manage new projects/products from customer input to proposal including engineering direction, project management coordination, pricing development, SIOP input and VOC.
- Develop / harvest historical sales and margin data for analysis and KPI’s of custom AHU projects, markets and product data.
- Research market trends, demand drivers, customer needs, and the competitive landscape.
- Ensure all customer facing offering documentations and marketing collateral is available and accurate.
- Provide offering management information to Customers, Sales, Project Management and Application Engineering,
- Work with the CIMS Director to align messaging and product direction with the full offering Portfolio/product roadmap.
- Support development of the roadmap and execute with the CIMS Director of Offering Manager and cross functional team the execution of the plan in the Americas region.
- Support the CIMS Director for custom marketing in developing business case(s) for new opportunities and capabilities needed to support the custom thermal business.
- Provide “train the trainer” content for the regional sales and deliver training to support new launches.
- Develop product collateral with support from cross functional teams to support new reference designs and sustaining product evolutions to include presentations, product demos, competitive comparisons, product documentation, and other sales enablement tools.
- Act as a sales escalation point for complex customer opportunities.
- Attend tradeshows, visit customers, meet with partners and LVO’s to ensure an accurate voice of customer is heard in all product plans.
- Collaborate with Marketing to develop marketing collateral to support the LOB.
- Assist in championing resolution of offering issues (quality, delivery, cost, capacity, delivery).Other responsibilities as required to support the OM team and LOB.

**QUALIFICATIONS**
- Demonstrable experience in Engineering / Supply Chain or Manufacturing Operations and working with cross-functional teams to identify and execute on priority actions.
- Experience in analyzing and driving improvement in data reporting with Finance and IT systems.
- Ability to deliver effective presentations of findings and recommendations by creating visual summaries of quantitative cost information. Build and continually improve dashboards to provide insight.
- Experience in a global, multi-cultural environment, & comfortable working autonomously.
- Effectively communicates technical information and complex ideas.
- Exceptional operations and manufacturing understanding.
- Occasional travel domestic or international to Vertiv engineering and manufacturing locations.
- 7-10 years experience.

**TIME TRAVEL REQUIRED**

25%