Retention Agent Spanish
hace 7 días
Spanish-Speaking Retention Agent - Mexico
**Job Title**: Spanish-Speaking Retention Agent (FX Company)
**Location**: Mexico (Must be based in Mexico)
As a Spanish-speaking Retention Agent for our regulated FX (Foreign Exchange) company
based in Mexico, your primary responsibility will be to engage with existing clients to enhance
their satisfaction and loyalty to our platform. You will play a crucial role in retaining clients and
fostering long-term relationships.
**Responsibilities**:
Provide exceptional customer service by addressing client inquiries, resolving issues,and guiding clients through our platform's features and services.
Build rapport and trust with clients through personalized interactions, demonstratingempathy, professionalism, and product knowledge.
Implement retention strategies and initiatives to minimize client churn and maximizeclient lifetime value.
Educate clients on market trends, trading strategies, and risk management techniques tohelp them make informed decisions.
Collaborate with the sales and marketing teams to develop targeted campaigns andpromotions aimed at retaining clients and encouraging active trading.
Monitor client trading activity and behavior to identify potential retention opportunities orred flags.
Document client interactions, feedback, and resolutions accurately in the company'sCRM system.
Stay updated on industry regulations, market developments, and company policies toensure compliance and adherence to standards.
Contribute to a positive and collaborative team environment, sharing insights, bestpractices, and feedback with colleagues.
**Requirements**:
Fluency in Spanish
**. Skillset Required**: Proactive, Marketing, Trading, Willingness To Learn New Technologies, Attention To Detail, Insight, Interpersonal Skill, Customer Service, Compliance, Flexible, Excel, Adaptability, Sales And Marketing, Product Knowledge, Trends, Interpersonal Skills, Work Independently
-
Retention Agent Spanish
hace 6 días
Tlahuac, México RMGtalent A tiempo completoSpanish-Speaking Retention Agent - Mexico**Job Title**: Spanish-Speaking Retention Agent (FX Company)**Location**: Mexico (Must be based in Mexico)As a Spanish-speaking Retention Agent for our regulated FX (Foreign Exchange) companybased in Mexico, your primary responsibility will be to engage with existing clients to enhancetheir satisfaction and loyalty to...
-
Client Success Agent
hace 4 días
Tlahuac, México SAC ACTIVOS A tiempo completoAmerican company operating in Mexico City, specialized in financial solutions is looking for a **"CLIENT SUCCESS AGENT USA - MEXICO"** **Requirements**: - Bachelor's Degree - Experience: 0-1 year - REQUIRED: ADVANCED ENGLISH AND SPANISH - CONVERSATIONAL with good spelling (Testing will be done). **Profile**: - Honest, responsible, punctual and organized. -...
-
Client Success Agent
hace 4 días
Tlahuac, México SAC ACTIVOS A tiempo completoAmerican company operating in Mexico City, specialized in financial solutions is looking for a **"CLIENT SUCCESS AGENT USA - MEXICO"****Requirements**:- Bachelor's Degree- Experience: 0-1 year- REQUIRED: ADVANCED ENGLISH AND SPANISH - CONVERSATIONAL with good spelling (Testing will be done).**Profile**:- Honest, responsible, punctual and organized.-...
-
Client Success Agent Usa
hace 3 semanas
Tlahuac, México SAC ACTIVOS A tiempo completoAmerican company operating in Mexico City, specialized in financial solutions is looking for a **"CLIENT SUCCESS AGENT USA - MEXICO"****Requirements**:- Bachelor's Degree- Experience: 0-1 year- REQUIRED: ADVANCED ENGLISH AND SPANISH - CONVERSATIONAL with good spelling (Testing will be done).**Profile**:- Honest, responsible, punctual and organized.-...
-
Recruiter, Google Cloud
hace 2 días
Tlahuac, México Google A tiempo completo**Minimum qualifications**: - 3 years of experience in recruiting, human resources, business development, business operations, or account management. - 2 years of recruiting experience at an agency or in-house recruiting team. - Ability to communicate in English and Spanish fluently to engage with local stakeholders. **Preferred qualifications**: - 4 years...
-
Agente Telefónico
hace 2 semanas
Tlahuac, México Do it Right S.a. de C.V. A tiempo completoNO SALES (COSTUMER SERVICE AND RETENTION) **ON SITE**: CDMX ROMA SUR- CAPACITACIÓN 100 % PAGADA. ¿Por qué considerar unirte a nuestro equipo? **Competitive Salary**: Ofrecemos un salario neto de $12,000, - Libre de impuestos. **Sundays Off**: Disfruta de los domingos como día de descanso para recargar energías. **Legal Benefits**: Te...
-
Market HR Lead
hace 2 semanas
Tlahuac, México Google A tiempo completo**Minimum qualifications**:- Bachelor's degree or equivalent practical experience.- 10 years of experience as a HR Business Partner or HR Generalist.- Experience in HR in two of the following areas: organizational design, succession planning, business consulting, employee engagement, coaching and development, talent management, conflict resolution, talent...
-
Specialist, Agent Support
hace 1 semana
Tlahuac, México Western Union A tiempo completo**Specialist, Agent Support - Mexico DF**Are you keen to unleash your potential in a global business that is redefining the financial services sector? Are you ready to unleash your potential in a global business that is committed to moving money for better? Are you interested in joining a globally diverse organization where our unique contributions are...
-
Agente Bilingüe
hace 2 semanas
Tlahuac, México GGA Solutions A tiempo completoTHIS IS A WORK ON SITE POSITION- Weekly pay of $3,500 MXN- Monday to Saturday- Different schedules available between 7 am and 6 pm CT- Benefits of law- 100% paid training**Requirements**:- 100% Bilingual English - Spanish- 6+ Months Call Center ExperienceTipo de puesto: Tiempo completo, Por tiempo indeterminadoSalario: $3,305.00 a la semanaTipos de...
-
Agente Bilingüe
hace 4 días
Tlahuac, México GGA Solutions A tiempo completoTHIS IS A WORK ON SITE POSITION - Weekly pay of $3,500 MXN - Monday to Saturday - Different schedules available between 7 am and 6 pm CT - Benefits of law - 100% paid training **Requirements**: - 100% Bilingual English - Spanish - 6+ Months Call Center Experience Tipo de puesto: Tiempo completo, Por tiempo indeterminado Salario: $3,305.00 a la...
