Associate Shared Services Analyst

**Further your career at Ball, a world leader in manufacturing sustainable aluminium packaging. Achieve extraordinary things when you join our team, and make a difference in your professional development, the community, and around the globe** **Primary purpose of the position**: The role of the Shared Services Associate Analyst is to execute a sub process within a business process area. In completing daily actionable steps, the Associate Analyst role completes various deliverables by accurately entering data, quickly resolving problems, managing documents, communicating with internal/external customers, looking for process improvement opportunities, and being accountable for the seamless execution of a sub process. Associate Analysts are critical to the successful operation of Global Business Services (GBS) Delivery Centers by serving as a high-performing member of the end-to-end process team. **Essential Responsible Areas**: - Execute established operational processes within the business capability end-to-end process, following standardized procedures and guidelines. - Achieves thoroughness and accuracy when accomplishing tasks by spotting inconsistencies to produce accurate work. - Work closely with team members to ensure seamless handoffs and collaboration throughout the process. - Researches issues, collects data, analyzes information and/or root cause, and finds resolution to discrepancies in a timely manner. Escalates as appropriate to different stakeholders. - Acts as the primary point of contact in the execution of day-to-day tasks including answering questions, resolving issues, and providing analysis. - Positively interacts with team members and internal/external customers to provide high-quality outcomes. - Promotes the spirit of team work and personal accountability through strong collaboration, effective communication, and support in additional ad-hoc project work - Takes initiative to identify inefficiencies within processes and advocates for improved efficiency, performance and quality. May participate in process improvement exercises - Adheres to organizational standards, maintains accurate records and documentation, and follows SOPs to ensure adherence to SOX and/or regulatory requirements (where applicable) - All other assignments associated with above mentioned tasks, which employer assigns to employee. **Position Requirement & competencies**: **Professional & Education Qualification** - Bachelors degree in Business or related field; equivalent work experience in functional area may be substituted - Preferred job related experience in functional area, not required **Skills** - Strong skills in organization, multi-tasking, consistent accuracy, customer service, effective communication, analysis, problem solving - Quick to learn new tasks, develop skills, and adopt change - Advanced language skills to include fluency in English, both written and verbal **Knowledge** - Preferred ERP (SAP, JDE, etc) experience - Strong proficiency in Microsoft Suite **Languages** Fluent in English, both written and verbal **Other Requirements** - Team Focus: Cooperatively works with others to achieve shared goals - Initiative: Resourceful to get things done and take pride in ownership - Action Orientation: Takes action on challenges and brings a can-do attitude - Decision Making: Uses business knowledge, analytical thinking, and judgement to make high quality decisions in complex and ambiguous circumstances - Technical Savvy: Keeps apprised of technology and digital advancements that enhance process improvements and outcomes **Compensation & Benefits** **- Hiring Salary Range**: $ xxx,xxx - xxx,xxx (Salary to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.) - [This role will be eligible to participate in the annual incentive compensation plan.] - Ball includes a comprehensive benefits structure, Go to our career site and click "Total Rewards" to learn more. When you join Ball you belong to a team of over 16,000 members worldwide. Our products range from infinitely recyclable aluminium cans, cups to aerosol bottles that enable our customers to contribute to a better world. Each of us has a deep commitment to diversity and inclusion which is the foundation of our culture of belonging. Everyone at Ball is making a difference by doing what we love. Because what we create may change, but what we will always make is a difference. Please note the advertised job title might vary from the job title on the contract due to local job title structure and global HR systems. No agencies please. Job Grade: Global Grade 8