Order Coordinators

hace 5 días

Monterrey, México FLSmidth, Inc. A tiempo completo

Joining our global team of more than 11,000 people, you will be part of an agile and ambitious network of talented individuals contributing toward a sustainable future in mining. Seize the opportunity to learn, create and deliver leading technology and services to the mining industry.

FLS is looking for a Customer Service - Order Coordinator to be a part of our Order Execution team in Monterrey.

Your responsibilities
- Collaborate with customers, expediting and logistics to ensure on time delivery to our valued customers.
- Prioritize, maintain, and place Sales Orders from received PO from our customers, also push requisitions to buyers, as well updates to several customer portals.
- Maintain an open order log, tracking orders as they process through our ERP system.
- Perform daily calls based on specifications and according to predefined procedures and processes to ensure delivery on time.
- Build relationships with global colleagues and customers to create a fun and exciting environment that allows for growth within the organization.

What you bring
- Previous experience with order processing and execution
- Excellent customer service skills and the ability to build strong relationships with internal and external stakeholders
- English fluency
- Proficient with Microsoft Excel and have a firm understanding of ERP.
- Logistics knowledge is a plus.

What we offer
- An equal opportunity employer committed to creating a diverse and inclusive workplace
- A global network of supportive colleagues and growth opportunities
- Work-life balance so you can focus on professional and personal priorities
- Competitive benefit package including life health insurance options (Seguro de Gastos Médicos Mayores y Menores).
- Time to recharge through vacation days and holidays
- Savings fund and Christmas allowance

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