Bids & Customer Service Analyst - Temporary - Ciudad de Mexico

hace 4 días

Ciudad de México Edwards Lifesciences A tiempo completo

Analyze, develop tender strategies and handle tenders and contracts with customers and commercial partners while ensuring quality and legal compliance.

**Key Responsibilities**:

- Develop tender strategies for the assigned area
- Provide guidance to sales mgrs and reps to manage effectively bids and tenders, lead improvement projects
- Develop improved processes based on Identified opportunities for innovations/optimization
- Perform complex data analysis and generate reports
- Remains up to date with local and regional tender requirements (legal requirements within MedTech)
- Act as a Quality and compliance specialist for the local organization (ISO, SOX, SOPs, internal/external controls)
- Perform Tender identification and assessment
- Perform Tender submission, outcome analysis and contract handling
- Accountable for productivity and quality metrics of staff, and provide regular standard progress reports and quality metrics to management and cross-functional stakeholders
- May provide guidance and coaching to more junior level team members
- Other incidental duties as assigned.

**Education and Experience**:
Bachelor's Degree in related field, 5 years of previous analytical experience including, spreadsheets, database management systems, and word processing Required

**Additional Skills**:

- Proven expertise in MS Office Suite including PowerPoint
- Excellent written and verbal communication skills and interpersonal relationship skills including consultative and relationship management skills
- Ability to quantify abstract conceptual data into concrete analysis
- Excellent problem-solving, organizational, analytical and critical thinking skills
- Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control

  • Customer Service Analyst

    hace 1 semana

    Ciudad Juarez, México ZF ELECTRONIC SYSTEMS JUAREZ SA DE CV A tiempo completo

    **ZF ELECTRONIC SYSTEMS JUAREZ SA DE CV** **Solicita**: **Customer Service Analyst** **Descripción y Requisitos** **Requirements**: - Bachelor’s degree (Engineering, Supply Chain Management, Economics, or related field and/or 4+ years of related experience) - 4+ years (progressive) of professional experience encompassing many of the following fields -...

  • Customer Service Analyst 1

    hace 2 semanas

    Ciudad de México, CDMX Citi A tiempo completo

    The Customer Service Analyst 1 is an entry-level position responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Serve as single point of...

  • Customer Service Analyst 2

    hace 2 horas

    Ciudad de México, CDMX Citi A tiempo completo

    The Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Serve as single point of contact for...

  • Customer Service Analyst

    hace 1 semana

    Ciudad de México Citi A tiempo completo

    The Customer Service Analyst 1 is an entry-level position responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Serve as single point of...

  • Bilingual Customer Service Representative

    hace 2 semanas

    Ciudad de México Allianz Mexico A tiempo completo

    **What you do?****Roles and responsibilites**:- Answer inbound calls and handle middle and back-office activities as well as various member services inquiries and transactions by actively listening to customers calling.- Develop an extensive and solid knowledge of our products in order to provide timely and accurate information to our customers.- Achieve...

  • Customer Service Analyst

    hace 1 semana

    Ciudad de México Citigroup A tiempo completo

    **Discover your future at Citi**:Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.**Job Overview**:The Customer Service Analyst 1 is an entry-level...

  • Taq Partner

    hace 2 semanas

    Ciudad de México AstraZeneca A tiempo completo

    **Location** Aeropuerto Internacional de la Ciudad de México, Mexico City, Mexico**Job ID** R- **Date posted** 24/08/2025Recruitment Specialist - temporary Assignment (6 months)Typical Accountabilities- Delivering full life cycle recruitment services and managing the hiring administration process- Utilizing a range of attraction channels- Providing hiring...

  • HR Analyst

    hace 2 semanas

    Ciudad de México Novartis A tiempo completo

    Location: Mexico City, #LI-Hybrid About the role: We are seeking a Human Resources Analyst, who will be responsible to handle and coordinate all administrative P&O (HR)Services processes, principles and guidelines for a small client group. Key Responsibilities: - Provide administrative support (e.g. services, processes, continuous improvement) and follow up...

  • Analyst Customer Service

    hace 2 semanas

    Ciudad Juarez, México Arneses de ciudad juarez ll A tiempo completo

    Requisitos: - Licenciatura, Ingeniería titulados - Ingles 75% - Manejo de MS Office, Excel Avanzado - Experiência mínima 6 meses en customer service Conocimientos en: - Captura del WQ 100% cumplimiento semanal - Monitoreo y administración de clientes México, Aptiv El Paso, EDS PKC group, MSSL Monclova, Chihuahua - Asistencia reuniones de control de...

  • Corporate Customer Service Analyst

    hace 2 semanas

    Ciudad de México Citi A tiempo completo

    The Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.**Responsibilities**:- Serve as single point of contact for...