Ecommerce - Specialist

Overview:
**We Are PepsiCo**

**Join PepsiCo and Dare for Better**We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place.

Being part of PepsiCo means being part of one of the largest food and beverage companies in the world, with our iconic brands consumed more than a billion times a day in more than 200 countries.

Our product portfolio, which includes 22 of the world's most iconic brands, such as Sabritas, Gamesa, Quaker, Pepsi, Gatorade and Sonrics, has been a part of Mexican homes for more than 116 years.

A career at PepsiCo means working in a culture where all people are welcome. Here, you can dare to be you. No matter who you are, where you're from, or who you love, you can always influence the people around you and make a positive impact in the world.

**Know more**:PepsiCoJobs

**Join PepsiCo, dare for better.**

**Responsibilities**:
**The Opportunity**:
Are you passionate about driving impactful trade programs and enhancing customer engagement? Join our team and take the lead in shaping the future of digital B2B services

As a **Commercial B2B Operations Specialist**, you will play a crucial role in developing and executing trade programs, customer engagement strategies, and satisfaction initiatives. Leveraging the **PepConnect** platform, you’ll create seamless connections with customers, providing real-time visibility, actionable insights, and top-tier service to elevate store execution and communication.

This is your chance to work in a fast-paced, digital-driven environment where innovation and collaboration drive success.

**Your Impact**:
In this role, you will:

- ** Lead & Optimize** the end-to-end (E2E) rewards program, ensuring seamless execution from **PepConnect** uploads to point-of-sale material delivery, customer rewards distribution, and issue resolution.
- ** Enhance Customer Experience** by driving the customer satisfaction agenda, managing inquiries efficiently, and resolving concerns proactively.
- ** Identify Trade Growth Opportunities** to maximize point-of-sale (POS) impact and space, aligning with market trends, brand strategies, and B2B digital initiatives.
- ** Maximize Budget Efficiency** by optimizing trade marketing and rewards recognition investments to drive the highest impact.
- ** Analyze & Strategize** trade behaviors, demand trends, inventory levels, and product rotation to develop data-driven strategies with marketing and sales teams.
- ** Ensure Smooth Operations** by tracking the **E2E** process of trade and customer rewards materials—from purchase orders to placement and supplier payments.
- ** Keep PepConnect at the Forefront** by managing updates that align with evolving trade and rewards strategies.
- ** Monitor Performance** through key performance indicators (KPIs), tracking redemption rates and the effectiveness of the rewards program.
- ** Drive Execution Excellence** by connecting the **perfect store** strategy with the B2B digital agenda.
- ** Manage Change Communication** by ensuring clear updates on rewards program rules and enhancements.
- ** Create Impactful Communication Tools** by developing frontline materials (e.g., playbooks, toolkits, sales letters) to align with the B2B digital agenda.

Qualifications:
**Who Are We Looking For?**:

- A **collaborative mindset**, excelling at cross-functional teamwork and networking.
- ** Strong business acumen**, with a deep understanding of organizational challenges.
- ** Project management expertise**, including experience with tools, methodologies, and lifecycle planning.
- A **strategic, results-driven approach**, capable of setting and executing key commercial agendas.
- A **customer-first attitude**, ensuring top-tier engagement and satisfaction.
- ** Outstanding communication skills**, with the ability to effectively convey messages to diverse audiences and listen actively.
- Experience working with **sales teams**, driving alignment, and fostering engagement.

**Why Join Us?**:

- Work in an **innovative, digital-first** commercial environment.
- Be part of a **high-impact team** driving business growth.
- Gain exposure to **cutting-edge B2B strategies** and market-leading tools.
- Enjoy opportunities for **career development and cross-functional collaboration**.

If you’re ready to take on a dynamic role where you can **shape digital trade strategies, optimize customer engagement, and drive commercial success**, we want to hear from you

**What can you expect from us**:

- Opportunities to learn and develop every day through a wide range of programs.
- Internal digital platforms that promote self-learning.
- Development programs according to Leadership skills.
- Specialized training according to the role.
- Learning experiences with internal and external providers.
- We love to celebrate success, which is why we have recognition programs for seniority, behavi