Network & Business Insights Pm Ii, Fulfillment Experience

DESCRIPTION

As a Network Design PM you will focus on designing, challenging, and optimizing our fulfillment network to ensure efficient, cost-effective, and customer-centric delivery solutions. The Network Design PM plays a crucial role in designing and evolving the company's fulfillment network strategy to meet growing business demands and customer expectations. This position sits at the intersection of technology, operations, and customer experience, requiring a strategic mindset to optimize the entire fulfillment ecosystem.

Key job responsibilities
As a Network Design PM you will focus on designing, challenging, and optimizing our fulfillment network to ensure efficient, cost-effective, and customer-centric delivery solutions. The Network Design PM plays a crucial role in designing and evolving the company's fulfillment network strategy to meet growing business demands and customer expectations. This position sits at the intersection of technology, operations, and customer experience, requiring a strategic mindset to optimize the entire fulfillment ecosystem.A day in the life of a Network Design PM might include, but it is not limited to:

- Review overnight network performance metrics.
- Check for any critical escalations or system issues.
- Lead network design initiatives with multiple stakeholders.
- Present network expansion proposals to senior leadership.
- Discuss ROI projections and implementation timeline for network changes.
- Track and solve inquiries from other stakeholders regarding network design, speed, coverage and performance initiatives.

A day in the life
We are the Fulfillment Experience team Fulfillment Experience (FX) performs a centralized function supporting the MX Operations with data, plans, and required systems set up, taking care of the full flow of a customer order. FX team’s responsibilities scope covers: Network Strategic Design, Network Transportation Planning, Program Management and External Fulfillment (EF)/Reverse Logistics Operations. Our goal is to develop a supply chain network that delivers customer orders in time, at the fastest, lowest cost, and most reliable way.

About the team
Inclusive team culture
At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work Life Balance
We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.

BASIC QUALIFICATIONS
- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
- Speak, write, and read fluently in English

PREFERRED QUALIFICATIONS
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules