Avp - Operational Resilience, Cib Risk Capability Office

-Job descriptionIf you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role **AVP - Operational Resilience, CIB Risk Capability Office**

**Role Purpose**:
The job holder high degree of autonomy to perform the responsibilities independently. The role holder will operate under guidance from senior management / senior colleagues across CIB Business Risk, working closely with (but often independently from) Associate Director, Resilience Risk (who will also be line manager).

**Main Activities**
- Robust Business Analysis working with the business to conceptualize solutions/operating models.
- Change Adoption activities to further embed the change seamlessly, drive benefit realization and support ongoing improvement opportunity to annual lifecycle delivery.
- Plan and play key role in executing Operational Resilience framework refresh activity, and governance preparation for the CIB in US / Mexico.
- Delivering allocated activities supporting CIB BR across US / Mexico (with existing scope focused on GPS/CCM).
- Proactively Lead and manage risk-related delivery of Operational Resilience refresh for the CIB Important Business Services, including preparation of governance material.
- Plan, manage and adapt (as needed) refresh lifecycle activities to support Operational Resilience framework delivery. Working closely with GPS and CCM.
- Collaborate and builds positive stakeholder relationships providing regular updates on progress, timely escalations utilizing support network in CIB BR team / entities.
- Sound knowledge of the operational risk & control environment and disciplines.
- Beneficial to understand Operational Resilience (US and or UK / global), as key focus areas of the role - or DORA (EU) / Critical Operations (HK) as comparable regulatory regimes.
Requirements- 4+ years of relevant experience including background of Risk Management.
- Resilience and Risk Management: Understanding of operational resilience, familiarity with incident management processes.
- Governance and Oversight: Strong documentation skill, experience with oversight of programs and internal controls, familiarity with audit and compliance requirements.
- Analytical skills and Reporting: Analysing management information (MI) and generating reports that meet dynamic stakeholder and team requirements.
- Project Management: Strong organizational skills, with experience managing program governance and oversight frameworks, ability to drive refresh activities and coordinate cross functionally.
- Stakeholder Engagement: Strong communication, and senior stakeholder management skills.
- Knowledge of the changing regulatory environment especially in the financial services sector.
- Proven problem-solving skills with ability to consider alternative and lateral solutions. Ability to advise stakeholders regarding process improvement initiatives.
- Ability to prioritise and work independently under pressure within a team environment.
- A flexible and adaptable working style.

**Competencies**:

- Organizational skills
- Internal controls
- Project Management
- Risk Management.

At HSBC we offer our colleagues a greater number of leave days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance, and care.

**Issued By HSBC Electronic Data Process Mexico Private LTD