Sr. Program Manager, Marketplace

hace 2 días

Ciudad de México Servicios Comerciales Amazon M A tiempo completo

Bachelor’s degree in Engineering, Computer Science, Statistics, Mathematics, Business or related areas with quantitative depth.
- 8+ years of significant work experience in a fast-paced environment, ideally in project/program/Product management, and/or business consulting.
- Advanced English - written and spoken

Job summary Amazon Marketplace currently seeks an innovative, hands-on, analytical and results-oriented Senior Program Manager to lead one of the categories and its initiatives in Mexico. A successful Program Manager must be able to work independently, understand rapidly the key pain points of the processes, and influence internal/external partners at all levels of the organization. This role will particularly suits someone with strong analytical abilities, relationship building skills and superb project management capabilities. Note: We are running a general recruitment process for the Sr. Program Manager position and the category will be define at the end based on experience and priorities. Some of the categories are: Outbound, Inbound, and Out of Country. Key job responsibilities Your key responsibilities include: - Identify, prioritize and execute on new opportunities to further accelerate growth of the categories as well as drive process improvements. - Develop in-depth understanding of processes, tools, data, and teams involved in the category process (domestically and internationally). Identify gaps (or overlaps) and opportunities, and initiate high-impact projects based on analyses. - Set up performance management mechanisms and track potential Sellers with interest to pilot initiatives. - Establish business goals, supporting business metrics, success indicators, and setup processes to ensure goals are met. - Operate autonomously; drive forecasts, and handle escalations. - Transform customer insights into projects, features and processes that increases and diversifies the business of category. - Own the weekly, monthly and quarterly monitoring and reporting of the category. - Identify drivers of business problems and trends at their root, while also stepping back to understand the broader context.
- MBA or other applicable advanced degree.
- Ability to think strategically while delivering detailed execution.
- Proficient in SQL, Tableau, business intelligence tools (Nice to have)
- Experience with logistics, manufacturing, large-scale physical operations, or related fields. (Nice to have)
- Support and engagement experience with international technology and business teams in a highly-matrixed environment
- Excellent organizational skills and ability to effectively multi-task and manage multiple projects in parallel.
- Impeccable attention to detail, passion for processes, systems, and large-scale data mining and reporting tools.
- Superior analytical and quantitative skills; ability to use hard data to back up assumptions and evaluate outcomes -including advanced proficiency in MS Excel.
- Demonstrated project management skills of breaking down tasks, simplifying roadmaps, establishing owners and timelines, and status reporting.
- Ability to engage with multiple stakeholders effectively, including Business, Operations, Supply Chain, Finance, Retail, Legal, Tech, Marketing, and Sales.

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