Technical Training Developer

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

Cloud Security Technical Training Developer

Do you love learning about new technology and sharing knowledge with others? We are looking for a lifelong learner that loves to engage others in the learning journey and assist them in succeeding in their role. If this is your passion, then you are the individual, we are seeking Come work at a place where innovation and collaboration come together to explore and support the most exciting missions in the world

Why is this job awesome?

This role offers you the advantage to work in technical environment, collaborating with other employees and instructors, to design and deliver extraordinary technical training. It is an opportunity to assist technical employees in honing their technical expertise to help them thrive in our technical support and services organization. This opportunity is perfect for you if you want to share your knowledge by delivering content in multiple and creative ways to a world-wide audience of internal support and consulting team members.

If you have the required background, we'd love to hear from you. Openness, flexibility, creativity, passion and a sense of humor are highly valued here.

Day-to-Day

Design, develop and maintain exceptional technical content for different learning experiences
- Collaborate with multi-functional SME's to build, develop and improve our technical role-based training content.
- Ensure learning and performance objectives are appropriate for the audience and that the training materials meet these objectives.
- Works with stakeholders to perform skill gap assessments and build training content to address those gaps.
- Act as a domain specialist, to assist other instructors and course developers to ensure compelling and accurate training content.

Deliver technical training to support engineers and consultants using different learning experiences eLearning, instructor-led courses and laboratory sessions.
- Deliver technical content to a global audience both in classroom and virtually.
- Set up the lab infrastructure to support training content delivery.
- Participate in course sits, co-teaches, audits, train-the-trainer, and other learning activities to grow technically and to improve your course delivery skills.

Other responsibilities
- Adheres to and assists in updating team processes and procedures to ensure the team consistency in quality standards and processes.
- Continuously learns, shares knowledge, and is able to cover new and temporary projects when needed.

Knowledge, Skills, and Abilities:

- Excellent verbal and written skills required with the ability to deliver and communicate sophisticated technical topics to internal team members.
- Experience using virtual delivery tools such as Zoom, Teams/Slack, or other virtual environments.
- Capable of acquiring skills to deliver one or more technical training courses within 6 months.
- Exposure to Network Security (e.g. Web Application Security, AAA, VPN, DDoS, Malware, Application Firewalls, etc) or DevOps tools is a great bonus.
- Programming experience in Python, Java, JavaScript, GO,.NET a plus.
- Familiarity with F5 products desired.
- Skills to build written content and labs in support of upgrade, redesign, or new courses, and experience crafting technical training content is an advantage.

Qualifications:

- BS in Computer Science, Engineering, Adult Education or equivalent working experience.
- Experience in a support, consulting, training role with at least 5 years in the information technology industry is required.
- 3+ years of hands-on technical curriculum development experience creating commercial technical courseware (all modalities).
- Experience crafting courses for Software as a Service (SaaS) products preferred.
- Excellent time management skills with the ability to coordinate and prioritize effectively.
- Outstanding negotiator, innovator, diversity advocate, and relationship-builder.

Equal Employment Opportunity

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