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Logistics Specialist

hace 2 semanas


García, México Recrew A tiempo completo

Estamos en búsqueda de un Logistics Specialist para brindar atención y seguimiento oportuno a las necesidades de nuestros clientes. El objetivo del puesto es mantener altos níveles de satisfacción y asegurar que los requerimientos comerciales sean atendidos de manera ágil, clara y organizada dentro del marco operativo de la empresa.
**Responsabilidades**:
Atender a clientes por correo, teléfono, EDI o chat.

Registrar y dar seguimiento a órdenes en firme, emergencias, embarques y pronósticos.

Validar facturación conforme a requerimientos específicos del cliente.

Elaborar reportes semanales y mensuales de ventas y facturación.

Registrar y resolver quejas de clientes, ofreciendo soluciones y seguimiento oportuno.

Aplicar encuestas de satisfacción y monitorear los resultados.
Requisitos:
Licenciatura en Administración, Negocios Internacionales, Relaciones Públicas o afín.

1 a 2 años de experiência en atención a clientes o ventas internas.

Inglés intermedio o avanzado (lectura, redacción y conversación).

Manejo de SAP u otro ERP.

Dominio de Microsoft Office y Outlook.

Deseable: experiência con sistemas EDI y/o CRM.
Habilidades clave:
Comunicación clara y relaciones interpersonales

Proactividad y orientación al cliente

Organización, análisis y solución de problemas

Toma de decisiones y trabajo en equipo

Adaptabilidad a contextos diversos

Tipo de puesto: Tiempo completo

Sueldo: $22,500.00 al mes

Beneficios:

- Seguro de gastos médicos mayores
- Seguro de vida

Tipo de jornada:

- Lunes a viernes
- Turno de 8 horas

Pregunta(s) de postulación:

- ¿Cuál es tu nível de inglés?
- ¿Manejas SAP?

Lugar de trabajo: Empleo presencial