Work-at-home Customer Service/appointment Specialist

hace 6 días

Merida, México OneSupport A tiempo completo

¿Buscas un trabajo desde casa? Bienvenido a su primer paso para unirse a OneSupport We are seeking qualified bilingual Appointment Specialists **to work from home.** - 92.53 MXN - 148.05 MXN **starting the first day of training** Essential functions for this position include the following: - Obtain and verify patient and guarantor demographic information for billing purposes - Verify accuracy and completeness of the Minimum Data Set for each patient assigned; - Complete outstanding insurance verification, including verifying patient insurance information eligibility and benefits with the payer, coordinating multiple coverages, and all other activities relating to the review of insurance - Complete prior authorizations for identified services with the payer by reviewing medical policies to ensure all criteria is met and obtaining the required pre-certification or authorization number(s) - Complete all necessary questionnaires when needed for upcoming visits - Educate patients regarding insurance coverage and the hospital’s payment policy, if required - Obtain patient estimates for identified services and provides financial education to the patient on expected balances - Attempt to collect any patient out of pocket liabilities as identified prior to the patient’s scheduled appointment - Send appointment reminders, if required - Escalate problem accounts to Pre-Registration Leadership team **Computer Requirements** - A computer running an authentic/validated/native copy of Windows 10, 11, or the most current macOS (Macs cannot be more than 5 years old)Processor: Dual-core 2.0 GHz or Quad core or 1.6 GHz 3 GB of RAM - USB Headset and Webcam (Internal or External) - At least one 15" or larger monitor (more than one will make things easier) - Internet speed: At least 2 Mbps download and 1 Mbps upload (DSL, Cable or Fiber Internet)A direct Ethernet connection is preferred. No fixed wireless, hotspot or satellite internet accepted Additional Requirements - Sitting for extended periods of time - Manual dexterity for using a computer keyboard - Typing speed: 40 WPM and 80% accuracy - A quiet and distraction-free workspace Pay: $92.53 - $148.05 per hour **Language**: - English (required) - Spanish (required) Work Location: One location

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