Coordinación de Tráfico

**Description**

This position is in charge of running the Transportation Service Plan (TSP) in coordination with all terminals along the KCSM network. Define plans and priorities to meet department commitments aligned with company goals and financial responsibilities. Focused on the continuous improvement of internal processes. Leads the train dispatchers staff and provides guidance to address operational challenges. Delivers timely and constructive coaching and feedback to the team to develop individuals and take them to the next level of performance.

**Responsibilities**
- Plans and executes a safe operation LOR by monitoring compliance of safety rules and regulations dictated in our GCOR/RIT.
- Executes the activities defined in the NOC Safety Action Plan, including OTS program, field visits, daily safety briefings, and safety blitzes.
- Delivers operational results that align with the department’s goals in terms of gross velocity and train delays, train length, recrews, TTOD, movements LOR, etc.
- Works with MLU and the crew office to ensure the most efficient utilization and balancing of both resources: power and crews.
- Joins efforts with transportation field operations and the different support desks such as MACM, RFE and engineering department to address service interruptions and ensure the fluidity of the network.
- Follows up on specific customer needs and urgent requirements in coordination with fleet distribution, customer solutions and/or sales & marketing teams.
- Supervises the performance of train dispatchers
- Works with other railroads to ensure efficient and safe train planning and execution in the different connection locations in KCSM network.
- Ensures MCS system is updated with current info regarding train operations
- Identifies when a rule/regulation/policy has been violated and has one-on-one accountability conversations with an individual who has not met expectations, using KCS Candor, Aligning the Stars & KCS ABC's, and have the individual produce better results.
- Demonstrates KCS's commitment to being ONE TEAM - Living a Speak Up Culture - by using communication and interpersonal skills to enhance inclusion, civility, respect, innovation, safety, customer focus, teamwork within KCS, while encouraging and enabling others to do the same.
- Defines and communicates clearly the teams roles and responsibilities; holds people accountable for accomplishing objectives; recognizes and rewards people who achieve results and deliver on performance expectations; provides pinpointed (specific & measurable) feedback on performance.
- Develops and retains a strong team of high performers; creates a challenging and rewarding work environment; organizes a diverse group of people into a cohesive team to leverage their energy, knowledge and skills; creates grassroots / localized events to train & develop others - including location-specific safety training, localized Speak Up events, regular recognition or team-building activities.
- Exemplifies KCS Vision, Values, and Culture in each and every interaction with team, clients, and stakeholders.

**Required**
- Bachelor's degree from an accredited university or college, preferably in a job related major field of study
- Minimum five (5) years of relevant professional experience, or equivalent combination of education and experience
- Minimum five (5) years of railroad industry experience
- Mínimum 3 years as a Train Dispatcher

**Preferred**
- Knowledge of KCSM network
- Familiarized with the Transportation Service Plan
- English (intermediate level)

**Working Conditions**
- Working shifts is an essential function of this job. Employees must have the ability and willingness to support critically important railroad operations 24 hours per day/7 days per week, working various shifts as assigned in their roll.
- Availability to work overtime or during days of rest or holidays
- Availability to rotate in different similar position
- Show flexibility and adapt to change quickly
- On-call responsibilities are an essential function of this job. Employees must have the ability and willingness to support operations of critically important systems and/or processes 24 hours per day/7 days per week. On-call assignments may include after-hours, weekends and holidays.
- This position may require mínimal travel up to 10% of the time.

**We Offer**
- Complete health and welfare benefits package
- Competitive salary
- Incentive plan
- Vacation plan

**EEO Statement**

We value a culturally diverse workforce and are proud to be an equal opportunity employer while providing reasonable accommodations for all employees. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other legally protected basis, in accordance with applicable law. The talent selection process for vacant positions at Kans