Costumer Service Representative

hace 2 semanas


Guadalajara, México wexpand A tiempo completo

**Description**:
The Customer Service Representative will be responsible for providing excellent customer service and support to customers; the main goal of this role is to ensure customer satisfaction and maintain positive relationships between the company and its customers.

In this position, you'll work as a bilingual agent for any of our departments (sales, logistics, social networks, finance).

**Responsibilities**:

- Answer customer support calls
- Provide customer information and/or mark for escalation
- Follow up on leads
- Special project planning and execution
- Track Pending Accounts by Sending Videos
- Contact customers to generate the commitment of sending corresponding documents
- Communication with the agencies

**Your benefits**
- Friday Lunch
- Build your resume in a transnational company
- Co-working offices
- Excellent work environment
- Features of the law

**Requirements**:

- English language proficiency
- Motivated, positive attitude
- Undergraduate degree preferred in business, logistics, or related field
- Ability to pick up proprietary software
- Strong written and verbal communication skills
- Immediate availability



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