Commercial Manager

**Commercial Manager (LATAM)**

RJG, Inc., a leader in injection molding technology and training, is searching for a Commercial Manager at our Latin American entity, located in Chihuahua, Mexico. The Commercial Manager will be responsible for driving RJG’s revenue growth strategy by developing new business and expanding and sustaining existing business to meet financial objectives. They will lead a team in prospecting, qualifying, and generating sales of RJG’s products and services while ensuring RJG is professionally and responsibly represented in the injection molding industry.
They will collaborate with RJG's management team in the implementation of strategic plans, the achievement of financial objectives, the recruitment, training, and development of employees, as well as the preservation of a strong workplace culture in line with RJG's core values.

Reports to: Managing Director of Global Entities

**Essential Job Functions**:
**Commercial Leadership**
- Achieve monthly, quarterly, and annual sales quotas and meet sales revenue goals.
- Identify strategic long-term clients, build relationships, develop attractive, profitable, and value-added business solutions, and lead teams to secure substantial and repeatable orders.
- Create demand for strategic offerings to our target customers by deploying value-add sales resources that utilize industry expertise to identify, quantify, and solve customer problems.
- Create, actively manage, and report out plans to reach specific sales objectives, profitable growth, and market share improvement.
- Establish and utilize a data-driven forecasting process that ensures delivery of the revenue plan.
- Establish and manage leading and lagging Objectives and Key Results that align to delivering company strategy and current business.
- Establish and maintain a consistent, effective sales operating cadence to ensure focus on delivering orders performance.
- Develop and maintain effective and efficient Sales processes, including Territory Management, Goal/Quota Management, Account Management, Opportunity Pursuit, and Sales Operations.
- Understand customer, market, and competitor trends to identify opportunities and mitigate downside to achieve revenue targets.
- Use 80/20 principles to prioritize customers, products, activities, and resources.
- Draw on regional resources to meet the needs of clients.
- Prepare contract proposals and specifications, negotiate and conclude contracts.
- Host virtual and in-person meetings and presentations with clients.
- Attend trade shows, product trials, and demonstrations with other SMART team members.
- Report on experience in the provision of RJG products and/or services with the aim of converting activities into RJG business uses or tools in the context of subsequent interactions with customers.
- Attend internal product and sales meetings to maintain sales balance between SMART initiatives and the sales organization.
- Use the Zoho Project to manage deadlines, deliverables, and customer-related tasks.
- Record all customer communications in Zoho CRM for other team members to see.
- Track revenue, sales prospects, and projects using Zoho CRM.
- Maintain accurate client and project records within Zoho CRM, including contact information, communications, project documents, proposals, purchase orders, and more.

Strategic Leadership
- Develop and align multi-year strategic plans and annual tactical strategic plans that contribute to achieving the company's overall objectives.
- Estimate revenue and identify business objectives for Latin America. Understand, plan, and monitor the profitability of projects.
- Prepare, accept, and monitor the implementation of the annual budget to ensure that objectives are met, the flow of revenue is optimized, and fixed costs are limited.
- Monitor and evaluate technical, administrative, and financial performance and report monthly to management.
- Implement lean procedures and continuous improvement of policies, procedures, schedules, work plans in order to optimize the performance and efficiency of activities.
- Ensure RJG is professionally and responsibly represented in the injection molding industry, and that our organization meets the expected level of service, responsiveness, and quality requirements of our key customers.
- Improve existing internal processes and create new processes as needed to maximize the efficiency of the team, and the efficiency of cross-functional collaboration.
- Assess, identify, and obtain needed resources to meet project and customer requirements.
- Approve purchase requisitions, expense reports, and more.

**Technical Expertise/Product Knowledge**
- Ensure new customer requirements are collected and made available for internal departments to initiate project management.
- Provide exceptional service and project management to key customers to ensure the success of customers’ projects and ongoing production and delivery needs.
- Drive a sense of urgency within the company t