Medical Appointment Setter

hace 1 día

Tijuana, México Elevate Alliance Group A tiempo completo

Hiring Now

Work from Home

**Location**:
Must live in the Tijuana area.

We are searching for professional and compassionate patient services representatives with GREAT communication skills. Must have strong time management, willingness to learn. Our client is a large, not-for-profit organization that provides comprehensive primary care and community health services for people living in their area. You would be a great fit for our team if you can combine superior listening and communication skills with a passion for helping people. We provide in-depth training and a pathway to success

Job

**Responsibilities**:
Our Medical Appointment Setters are responsible for making calls to patients to set up an appointment. This position will also explain programs and procedures. Must be Bilingual in Spanish/English.

Responsibilities include:

- Consistently use a professional, courteous approach to facilitate communication with patients.
- Schedule appointments and record reasons for visits on the patient notes in the scheduling software system.
- Inform patients of any preparation or special requirements for their appointments
- Provide travel directions to patients when necessary.
- Verify coverage and benefits through the online process for each appointment.
- Follow established guidelines for the use and/or disclosure of protected health information.

**Qualifications**
- 1+ year of experience in call center or medical reception.
- Excellent phone presence and communication skills.
- Motivated by targets and performance-based incentives.
- Bilingual (English/Spanish).
- Passion for helping others.

**Job Types**: Full-time

Pay: $3,500 pesos per week plus bonuses

Work Location: Work from home (must live in the Tijuana area)

Pay: From $4,000.00 per week

**Language**:

- English (required)

**Location**:

- Tijuana, B.C. (Município de Tijuana) (preferred)

Work Location: In person

Expected Start Date: 05/01/2026

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