Finance Administrator Team Lead

**Finance Administrator Team Lead**

Positions are open to Mexican Citizens and official residents of Mexico.
Location: Guadalajara (hybrid)
**Strong English interpersonal skills required**

**About the AstraZeneca**

AstraZeneca is a global, science-led, patient-focused pharmaceutical company that focuses on the discovery, development, and commercialization of prescription medicines for some of the world’s most serious disease. But we’re more than one of the world’s leading pharmaceutical companies. At Astra Zeneca, we’re dedicated to being a Great Place to work

**About the team**

Global Business Service Data Office (GDO) mission is to provide accessible, robust data services within Finance to make it a work class data driven function chipping in to AstraZeneca’s ability to deliver life-changing medicines. As an operational arm of GBS Data Office, the Data Management Team (DMT) is responsible for data maintenance in the systems of record within Finance. This covers the creating, amending, and blocking of core master data objects to support our business processes and reporting solution.

**About The role**

Deliver professional and consistent service to customers. Support in resolving Local Country inquiries for DMT function.

Maintain Vendor, Customer Master Data objects in SAP MDG and SAP ECC on daily basis.

Support Team Lead to handle master data processing within well-defined guidelines, including resolving basic queries and investigations in a timely manner in DMT area. Carry out all master data requests accurately and within specified timescales. Where necessary, analyse the work items, identify and resolve issues with supervision.

**Accountabilities**
- Manage performance of the Data Management Team on assigned master data area i.e., vendor, customer, or finance data to achieve efficient processing and effective team working.
- Monitor daily services delivery including managing team workload and priorities
- Ensure adequate resource planning to maintain acceptable service levels according to SLA and bring up for unusual circumstance which require special handling.
- Review the metrics related to the function and provide commentaries and root cause analysis where required for further discussion with the Global Data Manager
- Take the lead in issue resolution on BAU operational matters.
- Act as customer concern point for any BAU issues / urgent actions.
- Lead and support in process improvement and productivity initiatives within the team. These include reviewing and signing off DMT process documentation.
- To lead on sub project groups based on the initiative driven by tower lead.
- Manage and enabling people learning, development and career progression:

- Enable new joiners to successfully settle into their new role in their stream.
- Enable existing team member to be effective and undergo smooth transitioning across changes of process, tools, system, or even new structure of the team.
- Ensure a high level of understanding of the local business requirements. Implement and operate financial controls and governance to a standard that ensure Sox, Financial Controls Framework and Audit requirements are met.
- Build and sustain effective relationships with local business to deliver performance and implement standard process. Key criteria are the abilities to support the team with eye for business and manage fluctuating volumes during the peak period.
- Support team for any urgent BAU activities - acting as expert in master data and processes more complex cases and support request resolution.

**Requirements**:

- Demonstrated ability in Finance and Accounting and/or IT, include minimum of 2 years’ experience managing transactional teams, in a performance driven environment.
- Bahcelors in Finance & Accounting/Commerce or equivalent.
- Knowledge and experience in SAP or other ERP / Accounting systems and ability to understand master data impacts to projects within the region.
- Experience and understanding of Vendor, Customer, Finance master data objects.
- Great communication skill and able to communicate effectively in English.
- Sound working knowledge in master data set-ups and control.
- Experience of working in a shared service center across a global /large organization will be an added advantage.
- Experience with leading operational team.
- Customer centric mind-set and ability to manage customer queries and requests.

**Why AstraZeneca?**

At AstraZeneca when we see an opportunity for change, we seize it and make it happen, because any opportunity no matter how small, can be the start of something big. Delivering life-changing medicines is about being entrepreneurial - finding those moments and recognising their potential. Join us on our journey of building a new kind of organisation to reset expectations of what a bio-pharmaceutical company can be. This means we’re opening new ways to work, pioneering innovative methods and bringing unexpected teams together.

Interested? Co