Sr. Spec. Ddit Ies Netsec Extranet Service Manager

hace 1 semana

Insurgentes, México Novartis A tiempo completo

**Summary**:
The job description for the Extranet Service Manager role involves managing perimeter and DMZ security, including firewalls (Checkpoint and Palo Alto), and DMZ zones. The role requires leading and supporting projects related to firewall services, remote access connectivity (VPNs), and SASE (Netskope). Responsibilities include designing and reviewing security implementations, ensuring continuous improvement of systems, vendor and stakeholder management, and project execution.
The role also involves ITIL practices, operations management, and using tools like Splunk, Tufin, and Netbrain. Additionally, the role includes process design and documentation, and ensuring alignment with business continuity plan

**About the Role**:

- To perform as a point of escalation and drive various implementation and Operations projects assisting on-ground team with the following solutions: Firewall Services (Checkpoint & Palo Alto), Remote Access Connectivity Services (VPN’s) and SASE (Network Private Access (NPA) Services - Netskope).
- Initiate, lead and support projects and their delivery in accordance with project goals, time scales and costs in compliance with Novartis methodologies.
- Design/Review implementations or deployment of perimeter security solutions as per best practices.
- Part of Proof of Concept of new/enhanced perimeter security solutions.
- Ensure the continuous improvement, rationalization and management of existing systems and operations. Vendor, support provider and stakeholder management.
- Good exposure on ITIL in practice - Service Operations, Incident, Change, Service Request management.
- ServiceNow (Service design, portfolio management, Incident/Change/Problem Management) 0Process design and documentation (Standard Operating Procedures, Work Instructions, IQ/OQ etc.)
- End-customer operations Experience (Service Desk, user facing services delivery).

**Main Requirements**:

- Good Understanding on Perimeter and DMZ Security with minimum 5 years of experience (Firewalls - Checkpoint and Palo Alto). Good Exposure on DMZ zones and firewalls services/blades (IPS/IDS, Antivirus, URL Filtering, Anti-bot etc)
- strong knowledge in IT Service Management. (Service Now)
- Splunk, Tufin, Netbrain, etc is a plus.
- Network Monitoring, Planning, Problem Solving Skills, Risk Management, Vendor Management.

**Languages**:

- English.

Division

Operations

Business Unit

CTS

Location

Mexico

Site

INSURGENTES

Company / Legal Entity

MX06 (FCRS = MX006) Novartis Farmacéutica S.A. de C.V.

Functional Area

Technology Transformation

Job Type

Full time

Employment Type

Regular

Shift Work

No

  • Operational Technology Qualification Engineer Sr. Spec. Ddit

    hace 2 semanas

    Insurgentes, México Novartis A tiempo completo

    **Summary**:- Contribute to challenge and improve local/simple business processes, products, services, and software through data analysis. -Engage with business representatives and support the appropriate DDIT teams and Functions to develop business requirements and deliver data driven recommendations to improve efficiency and add value.**About the...

  • IT Project Quality Sr. Spec. Ddit Isc Qnova

    hace 2 semanas

    Insurgentes, México Novartis A tiempo completo

    **Summary**:- A proven compliance expert with strong people and service management skills. The Project Quality Manager will ensure alignment and adherence across the IT, business, service provider and other stakeholders on quality and compliance for the IT projects.- Deliver Quality and compliance management services to the DDIT division and its Customers to...

  • Sr. Spec. Svc.mgt Ddit Im Medical

    hace 4 días

    Insurgentes, México Novartis A tiempo completo

    **Summary**:- Drive end-to-end IT Service Management including all ITIL Processes, Service Operations as well as operational quality management with continual service improvement and supplier operational governance- Govern the service operations, service transition, quality, compliance, and audit readiness of services delivered often on 24X7 basis as per...

  • Project Manager/scrum Master

    hace 3 semanas

    Insurgentes, México Novartis A tiempo completo

    **Summary**:LI-HybridAs Project Manager, you will manage the design, deployment and delivery of low priority projects (determined by budget, timeline and stakeholder) or project work streams providing IT solutions that meet business requirements. Contribute to maintaining control of progress, quality, and budget to meet the desired business objectives and...

  • Sr. Project Manager

    hace 4 semanas

    Guadalupe Insurgentes, México Dti Consultores A tiempo completo

    Estamos en busca de un Sr. Project Manager excepcional para liderar proyectos estratégicos en un entorno dinámico y colaborativo. Si tienes experiência sólida en PMI, SCRUM, Agile, SAFe, un dominio avanzado del inglés, y estás listo para trabajar en un esquema híbrido con la posibilidad de viajar, ¡queremos conocerte!**Responsabilidades**:- Liderar y...

  • Project Manager Sr.

    hace 7 días

    Insurgentes Mixcoac, México STRATIS A tiempo completo

    Empresa de Seguros en la CIUDAD DE MÉXICO, solicita **Project Manager Sr. /SAFe** Habilidades Indispensables: - Conocimiento de Scrum Master - Mínimo **5 Años de experiência en SAFe**: - Administración de Proyectos Ágiles - Conocimiento en Gestión de Riesgos: Manejo de alcance, costo, calidad, Adquisición - Autogestión - Comunicación Efectiva -...

  • Data Platform Sr. Specialist Ddit Us&i D&a Operations

    hace 1 semana

    Insurgentes, México Novartis A tiempo completo

    **Summary**: - Drive holistic IT Service Management including all ITIL Processes, Service Operations as well as Operational Quality Management oversight along with continual service improvement and supplier operational governance -Govern the service operations, service transition, quality, compliance, and audit readiness of services delivered often on 24X7...

  • Business Information Security Manager Us&i

    hace 3 semanas

    Insurgentes, México Novartis A tiempo completo

    **Summary**:- Lead ISC compliance for a function or area of significant technology depth. Ensures the function can satisfy the governance and risk compliance requirements of the organization and/or projects**About the Role**:**Major accountabilities**:- **This role is responsible for the information management and compliance of the DDIT United States and...

  • Project Manager Associate Director Ddit Dev. Medical Operations

    hace 4 semanas

    Insurgentes, México Novartis A tiempo completo

    **Summary**:- Senior Specialist for project delivery and/or operations in the given business sub-capability. Partner with Business Stakeholders and TT Strategic Business Partners for demand analysis, solution proposal/evaluation and project delivery.**About the Role**:**Key Responsibilities**:- Coordinate and support regional internal audit and external...

  • Business Analyst

    hace 1 semana

    Insurgentes, México Novartis A tiempo completo

    **Summary**: - Contribute to challenge and improve local/simple business processes, products, services, and software through data analysis. -Engage with business representatives and support the appropriate DDIT teams and Functions to develop business requirements and deliver data driven recommendations to improve efficiency and add value. **About the...