Salesforce Experience Cloud Specialist

**JOIN OUR GLOBAL TEAM** Opportunity to work in a global projects **Salesforce Experience Cloud Specialist** **English Advanced** We are looking for a highly capable Salesforce specialist to ensure that our corporation capitalizes on the benefits offered by the Salesforce eco system. In this role, your duties will include all steps from understanding business requirements to delivering the right solutions as well as keeping the platform error free and up to date. **Responsibilities**: - **Maintenance**of myViega frontend based on **Aura Build your own**framework and related backend processes (e.g. flows). - **Extension**(configuration as well as development) of myViega customer portal with new functionalities, if required. - Ensure smooth salesforce updates by **mitigating**risks and **identifying necessary changes**in advance. - Holistic **support**of the Salesforce platform, with the modules **Sales Cloud**and **Service Cloud**and **Experience Cloud**, as a member of the **Product Team**in IT - **Collaboration**with **other Product Teams**with focus on Salesforce Marketing Cloud Account Engagement and SAP ERP Sales & Distribution - **Consultation**of the business regarding the functional design and creation of corresponding **technical concepts**as well as **effort evaluations**: - **Adaptation**and **optimization**of existing processes mapped via Salesforce as well as **design**and **implementation**of new processes in close coordination and cooperation with business units - **Researching innovations**and presenting new solution options or products to the product team and business unit stakeholders - Independent implementation through **configuration**(utilizing Salesforce declarative functionality) of the cloud environment as well as close **coordination**with external **Salesforce developers**: - Perform **testing**before handing over for user acceptance as well as creation and updating of **technical documentations**: - Ensuring high quality continuous improvement and rollout of new features by **test guidance**and **release management** Support of users and key users in business through error analyses and technical problem solving in **2nd level and**coordination of **3rd level support** **Requirements**: - **4+ years of experience**as a Salesforce Administrator or Consultant - preferrable in **Sales Cloud**or **Service Cloud**: - Salesforce Admin certification is a plus - 2+ years **of**using Experience Cloud**, Aura Framework and in web development Professional competence in the process context of**"Lead-to-Order" **or**“Service to Retention” - Experience in performing Salesforce **upgrades**and ensuring successful **integration**: - In-depth knowledge of **Salesforce products**and their functionalities - Proficiency in creating Salesforce **profiles**, managing Salesforce **sharing model**and maintaining **user access**: - Experience in the support and implementation of **international rollouts**: - Very good understanding and practical experience regarding current **agile methods**, process models and tools of modern software development - Independent and structured way of working and strong **quality awareness**: - Strong **communication skills**in written and spoken **English**as well as high **customer orientation** Preferable **skills**in using following **tools**o basic experience in usage of code repositories (like BitBucket) - specific knowledge of Apex, Visualforce, Salesforce Lightning, Aura Framework, LWC and JavaScript are part of your common skill set - basic experience in ServiceNow (support and incident process) - basic knowledge Copado (requirements management, deployment and further DevOps activities) **We offer** *Competitive salary (you participate with your economic pretension). *Benefits of law *Benefits of superior to the law as of the plant If you have the required SALESFORCE Experience Cloud expertise and are eager to contribute to exciting projects within a collaborative environment, we invite you to apply. Join us in shaping the future of enterprise solutions with SALESFORCE. Tipo de puesto: Tiempo completo Sueldo: $80,000.00 - $120,000.00 al mes Beneficios: - Caja de ahorro - Seguro de gastos médicos mayores - Vales de despensa Tipo de jornada: - Turno de 8 horas Lugar de trabajo: Empleo presencial