Qmpp Customer Leader
hace 2 semanas
Your tasks
Coordinate quality activities for the end customer including problem solving, continuous improvement, analysis of field failures and 0KMs, visits with plant relevance and audits with plant relevance. Be the main point of contact for the customer and transfer communication and requirements to the different representatives of the business area in the plant within all work disciplines. Be the main the expert of the assigned customer and always be up to date in trainings and systems that the customer determines within the quality discipline.
**Profile**:
Education: Bachelor´s degree in Industrial, Electronic or Mechatronic Engineer.
Professional Experience:
- At least 5 years of experience in quality functions
- At least 5 years of experience in customer service in the automotive industry. ( Mandatory )
- Demonstrated experience managing FORD customer ( Mandatory )
- Advanced communication skills ( Mandatory )
- Experience leading in problem solving processes on multiple occasions.
- Experience leading improvement projects such as Green or Black belt.
- Advanced English ( multicultural experience )
**Offer**:
In Continental we are committed to an inclusive and non-discriminatory culture, we will never require a HIV or pregnancy test as a part of our selection process.
About us
Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of €33.8 billion and currently employs more than 190,000 people in 58 countries and markets. On October 8, 2021, the company celebrated its 150th anniversary. The Automotive group sector comprises technologies for passive safety, brake, chassis, motion and motion control systems. Innovative solutions for assisted and automated driving, display and operating technologies, as well as audio and camera solutions for the vehicle interior, are also part of the portfolio, as is intelligent information and communication technology for the mobility services of fleet operators and commercial vehicle manufacturers. Comprehensive activities relating to connectivity technologies, vehicle electronics and high-performance computers round off the range of products and services.
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**Keyfacts**:
Job ID
**REF33534F**
Field of work
**Quality**
Location
**Guadalajara - Periférico**
Leadership level
**Leading People**
Job flexibility
**Onsite Job**
- Legal Entity
- **Continental Automotive Guadalajara México, S. de R.L. de C.V.
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