Last Mile Optimization Manager, Lmo

hace 1 semana


Guadalupe, México Amazon.com A tiempo completo

DESCRIPTION

Operations is at the heart of Amazon business. We are known for our speed, accuracy and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. In these key roles, you’ll come in to help us exceed productivity goals and deliver against our customer promises. Our scale is expansive and our presence is growing. Our goal is simple: to offer the world’s greatest selection of products and services with the world’s best customer experience.

The Last Mile Optimization team's primary mission centers on analyzing and designing on-road operational strategies, leveraging data-driven insights to enhance delivery efficiency. The Last Mile Optimization Manager serves as a crucial liaison between key stakeholders, including delivery station leadership, delivery programs, finance, planning and support teams, ensuring seamless communication and alignment on operational objectives. By implementing sophisticated productivity initiatives and establishing clear performance metrics, the team drives continuous improvement in on-road execution. This strategic approach enables the delivery network to maintain high service levels while maximizing operational efficiency and cost-effectiveness across the entire last-mile operation.

Key job responsibilities
2. Managing day-to-day relationships with multiple Delivery Stations and stakeholders
3. Problem-solves for closing gaps between performance and goals
4. Works with key business partners such as Planning, Fulfillment Experience, Finance, Business Coachs, Operations, ACES, HubDP, eDSP, and Topology
5. Determinate optimal channel allocation volume with OTR Planning, Finance and Delivery programs
6. Manage RIM-Scheduling process to guarantee optimal fleet design
7. Establish Last Mile cost mechanism with Ops Regional and Finance
8. Provide knowledge to OTR Managers during their Academy
9. Delivery Per Paid Hours (DPPH) Regional POC to improve Operational Excellence execution
10. On road evaluation projects to guarantee alignment along all the strategies, such us Speed, Cost, SPR, DPPH)
11. Focus on Channel Allocation optimization, On-road operation projects and On road Operation Optimization

BASIC QUALIFICATIONS
- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
- Speak, write, and read fluently in English

PREFERRED QUALIFICATIONS
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules

Job details
- MEX, NLE, Guadalupe
- Last Mile Delivery
- Fulfillment & Operations Management



  • Guadalupe, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - 5+ years of general experience - English Fluency - 3+ Years as people manager - MBA or similar - Ability to deal with ambiguity - Ability to deal with changing priorities. - Demonstrated ability to successfully develop others into higher levels of leadership in an...


  • Guadalupe, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    3+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Bachelor's degree - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience defining...

  • Quality Control Engineer

    hace 3 semanas


    Guadalupe, México Servicios Comerciales Amazon México S. de R.L. de C.V. A tiempo completo

    A leading logistics company in Nuevo León is seeking a Quality Control Engineer to oversee and execute quality assurance processes in Last Mile Operations. The role involves ensuring that SOPs are current, performing audits, and improving delivery quality. Candidates should possess a Bachelor's degree in Engineering or Administration, a B2+ English level,...


  • Guadalupe, México Amazon A tiempo completo

    DESCRIPTIONOperations is at the heart of Amazon business. We are known for our speed, accuracy and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. In these key roles, you’ll come in to help us exceed productivity goals and deliver against our customer promises. Our scale is expansive...

  • Delivery Shift Manager

    hace 2 semanas


    Guadalupe, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- English fluency (C1+)- +2 years as people manager- +3 years of general experienceAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need...

  • Delivery Shift Manager

    hace 1 semana


    Guadalupe, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - A completed Bachelor’s Degree or 2+ years Amazon experience. - 5+ years of General Experience - 3+ Years as manager of managers - English Intermediate-advanced proficiency At Amazon, we're working to be the most customer-centric company on earth. To get there, we need...

  • Delivery Shift Manager Jr

    hace 3 semanas


    Guadalupe, México Servicios Comerciales Amazon M A tiempo completo

    University degree completed or currently studying.- Experienced in one of the following: operations, logistics, last-mile delivery, manufacturing, team managementAmazon opened its virtual doors in 1995 and strives to be the world’s most customer-centric company, where customers can find and discover anything they might want to buy online.Delivery Shift...

  • Senior Sourcing

    hace 10 horas


    Guadalupe, México STERIS Canada Corporation A tiempo completo

    A leading healthcare solutions company in Nuevo León is seeking an Engineering Project Manager to drive continuous improvement initiatives at their Monterrey Plant. The successful candidate will manage cost optimization projects, develop supplier relationships, and engage in product design analysis. Required qualifications include a Bachelor's Degree in...

  • Operations Manager, Amzl

    hace 1 semana


    Guadalupe, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - 5+ years of general experience - Fluent in English and Spanish, both written and verbal - 5+ years of employee and performance management experience Our operations managers are...

  • Shift Manager Jr

    hace 1 semana


    Guadalupe, México Servicios Comerciales Amazon México S. de R.L. de C.V. A tiempo completo

    basic-intermediate English Level (A2) availability to role shifts according to business requirements as well as work during weekends or holydays due high seasons. High School diploma 1+ year as people manager. 2+ years of general experience Amazon opened its virtual doors in 1995 and strives to be the world’s most customer-centric company, where customers...