Asesor de Servicio

Founded in 1910, our mission is to improve the flow of urban life and make our world’s cities better places to live. We are a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Through our innovative solutions, we strive to make people's journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others. _
- We pride ourselves on our family-centric culture and guiding principles that serve as the foundation of who we are and how we do business. In addition to our passion for safety and innovation, our culture is strengthened by our values of care, customer, collaboration and courage which connects us closer to the customers and communities we serve and makes us a great place to work. In addition to providing competitive salaries, learning & developmental opportunities and an environment built on teamwork, flexibility and respect - we also offer world-class benefits such as a matching 401K, pension plan, comprehensive health care and wellness plans for your entire family, as well as paid holidays and paid time off. _

Are you ready to make your next career move to join our team as a **Salesperson in Guadalajara**?
- Do you have experience selling services?
- Are you able to identify leads and create and develop customer relationships through excellent customer service?
- Do you have the spirit to collaborate across the organization with internal stakeholders?

If you answered a resounding YES to these questions, then we have an amazing opportunity for you

As our **Salesperson**you will spend most of the time building new relationships and selling maintenance contracts and related digital services outside current customer base. You will also pass modernization leads to modernization hunter (when roles are split).

**What can you expect from the position?**

**Customer relationship management**
- Proactively develop and create customer relationships in his/her area of responsibility
- Developing KONE position in his/her customer base or market area
- Create and communicate leads and sales opportunities for entire KONE sales team (e.g. cross-selling)
- Ensure customer satisfaction and solves complaints with the rest of KONE team

**Sell**
- Proactively generate opportunities from outside current customer base
- Create leads, opportunities, orders and contracts to meet the sales budget and pricing targets
- Find customer needs and that KONE’s solution matches with the needs
- Responsible for pricing using the approved tendering tools, and for optimizing prices and discounts within his/her authority
- Validate that the contents of the contract are in line with the negotiation process outcome
- Maintain full information of opportunities, tasks and visits (sales funnel management)
- Responsible for timely and accurate reporting in CRM
- Responsible for gathering relevant information about market and competitors from the field
- Support the finance function in money collection.
- Drive execution of her/his individual sales plan

**What you will need to be successful?**
- Bachelor’s Degree in Administration, Marketing, any Engineering or related
- 5+ years of relevant technical sales experience (intangibles) such as: maintenance and repair services, material testing, cloud services, financial services, security, sanitation, logistics, transportation, etc.
- Availability to travel
- Experience working with a CRM
- We have the courage to hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because _we believe diversity drives innovation _: _
- We value your authentic self _
- Diversity, equity and inclusion is embedded in our strategy and values _
- Collaborative, creative and supportive work environment _
- Passionate about safety, quality and innovation _
- We care about the communities where we live and work _
- Just some of our many benefits include: _
- Competitive salary _
- Opportunities to learn and grow _
- Comprehensive health and wellness plans for the entire family _
- More benefits than required by law _

Come share your passion and energy to make a positive impact at KONE for our customers and your career

*Beware of Recruitment Scams*
- We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. _
- At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and