Telemarketing Specialist

hace 2 semanas

Mérida Yuc, México WorldStrides A tiempo completo

**Telemarketing Specialist**

**Key Responsibilities**:

- Perform online research to identify potential new mentors, particularly at schools, and add them to our database.
- Gather feedback from mentors, address any concerns or questions they may have, and ensure they feel valued and heard.
- Encourage mentors to nominate students into our program by highlighting its benefits and impact.

**Qualifications and Skills**:

- Excellent verbal and written communication skills.
- Strong interpersonal skills and ability to build rapport over the phone.
- Experience in telemarketing or customer service roles is preferred but not required.
- Ability to multitask and manage time effectively.
- High school diploma or equivalent; college degree is a plus.

**Additional Requirements**:

- Knowledge of sales and marketing principles and strategies
- Relevant work experience in sales, marketing, promotions or telemarketing
- Product knowledge
- Knowledge of customer service principles and practices
- Knowledge of call center telephony and technology
- Six months or more experience in a call center environment
- Customer service experience
- Good data entry/keyboard skills
- Knowledge of administration and clerical processes
- Familiar with office rules/office environment
- Advanced English

**Requirements**:
**Telemarketing Specialist**

**Key Responsibilities**:

- Perform online research to identify potential new mentors, particularly at schools, and add them to our database.
- Gather feedback from mentors, address any concerns or questions they may have, and ensure they feel valued and heard.
- Encourage mentors to nominate students into our program by highlighting its benefits and impact.

**Qualifications and Skills**:

- Excellent verbal and written communication skills.
- Strong interpersonal skills and ability to build rapport over the phone.
- Experience in telemarketing or customer service roles is preferred but not required.
- Ability to multitask and manage time effectively.
- High school diploma or equivalent; college degree is a plus.

**Additional Requirements**:

- Knowledge of sales and marketing principles and strategies
- Relevant work experience in sales, marketing, promotions or telemarketing
- Product knowledge
- Knowledge of customer service principles and practices
- Knowledge of call center telephony and technology
- Six months or more experience in a call center environment
- Customer service experience
- Good data entry/keyboard skills
- Knowledge of administration and clerical processes
- Familiar with office rules/office environment
- Advanced English

  • Telemarketing Specialist

    hace 3 semanas

    Mérida, México Worldstrides A tiempo completo

    **Company Introduction**:WorldStrides is the global leader in educational travel and experiential learning.The company was founded in **** to provide middle school travel programs to Washington, D.C. and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world.WorldStrides offers...

  • Telemarketing Specialist

    hace 3 días

    Mérida, México WorldStrides A tiempo completo

    **Company Introduction**: WorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C. and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers...

  • Bilingual Customer Service Agent

    hace 2 semanas

    Mérida, México BACK OFFICE DE CHIHUAHUA A tiempo completo

    **Vacante para la empresa BACK OFFICE DE CHIHUAHUA en Mérida, Yucatán**:DescripcióndelPuesto: Intake Specialist**Resumendel Rol**:️ResponsabilidadesPrincipales- Procesareingresarconprecisiónlainformacióndeingresodeclientesy abogadosenelsistemadegestióndecasos.- Prepararyenviarlacorrespondencianecesariarelacionadaconnuevoscasosal abogado deturno.-

  • Ejecutivo de Reclutamiento

    hace 5 días

    Mérida, México BACK OFFICE DE CHIHUAHUA A tiempo completo

    **Vacante para la empresa BACK OFFICE DE CHIHUAHUA en Mérida, Yucatán**:**Job Title: Talent Acquisition Specialist****Shift time: Monday to Friday 8:00 am - 6:00 pm****Salary: 18,000 mil pesos mxn brutos****Location: Merida, Yucatan (On-site)****Job resume**:Manage all matters related to the recruitment process of all personnel joining the company in order...

  • Ejecutivo de Reclutamiento

    hace 5 días

    Mérida, México BACK OFFICE DE CHIHUAHUA A tiempo completo

    **Vacante para la empresa BACK OFFICE DE CHIHUAHUA en Mérida, Yucatán**: **Job Title: Talent Acquisition Specialist** **Shift time: Monday to Friday 8:00 am - 6:00 pm** **Salary: 18,000 mil pesos mxn brutos** **Location: Merida, Yucatan (On-site)** **Job resume**: Manage all matters related to the recruitment process of all personnel joining the...

  • Customer Support Specialist Level 1 Support Backend

    hace 3 semanas

    Mérida, México Back Office De Chihuahua A tiempo completo

    **Vacante para la empresa BACK OFFICE DE CHIHUAHUA en Mérida, Yucatán**:**Job Tittle: Customer Support Specialist (Level 1 Support backend)****Shift Time: Monday to Friday 8-5pm(CST).****On site Position: Merida, Yucatan - Chihuahua, Chihuahua.****Job description**:**Responsabilities**:- Troubleshoot and resolve Level 1 technical issues related to our SaaS...

  • Bilingual Customer Service Agent

    hace 2 semanas

    Mérida, México BACK OFFICE DE CHIHUAHUA A tiempo completo

    **Vacante para la empresa BACK OFFICE DE CHIHUAHUA en Mérida, Yucatán**:Customer Service Specialist**Language**: Bilingual with English and Spanish**Shift**: 8am to 6pm EST**Tasks**:- Answering phone calls, confirming inspections, and scheduling inspections.- Handling a significant amount of follow-up with clients, often involving multiple interactions per...

  • Verifications Specialist

    hace 5 días

    Mérida, Yucatán, México Marriott Vacations Worldwide A tiempo completo

    Train in office with future work from home opportunities possiblePromote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Communicate with potential owners via telephone to verify preview package sales/tours. Explain details and...