Sales Associate

hace 1 semana

Cancún, México Christian Dior Couture A tiempo completo

**Position**:
El Asociado de Ventas (Sales Associate) es responsable de ofrecer un servicio al cliente de primera clase, alcanzar metas de ventas individuales, construir relaciones duraderas con los clientes a través del dominio del conocimiento del producto y las ceremonias de ventas, así como entender los procesos operativos de la Boutique.

**Job responsibilities**:
**Desempeño en Ventas**:

- Alcanzar y superar las metas individuales de ventas y los Indicadores Clave de Desempeño, incluidos el Volumen de Ventas Individuales, Unidades por Transacción y el Promedio de pesos por Transacción.
- Mantener siempre un fuerte impulso por los resultados y una actitud positiva, priorizando el trabajo en equipo.

**Desarrollo de Clientes**:

- Asegurar un ambiente acogedor y enfocado en el cliente, lo cual incluye ofrecer un servicio de primera clase, en persona, por teléfono y a través de comunicaciones electrónicas.
- Desarrollar una cartera de clientes locales e internacionales, con la habilidad de reclutar y desarrollar a los mejores clientes.
- Demostrar un sólido conocimiento de los productos, involucrando a los clientes a través de los detalles e historias de nuestros productos.

**Operaciones de la Boutique**:

- Apoyar en los movimientos de piso, merchandising, visual merchandising y tareas de limpieza según sea necesario.
- Ayudar a localizar mercancía en otras Boutiques para los clientes y procesar correctamente las ventas de “charge-send” de acuerdo con las directrices de la empresa.
- Ser responsable de las asignaciones de stock individuales, lo que incluye organizar el inventario en la sala de ventas y en las áreas internas.
- Participar en todos los inventarios y conteos cíclicos, y proteger los activos de la Boutique cumpliendo con los procedimientos operativos.
- Asistir en el embalaje o envoltura de la mercancía de los clientes cuando sea necesario.

**Profile**:

- 3 años de experiência en ventas al por menor y servicio al cliente, preferiblemente en un entorno de bienes de consumo de lujo.
- Fuerte motivación por obtener resultados empresariales con una pasión por la creatividad, la moda y la marca.
- Capacidad para desarrollar relaciones sólidas y duraderas con las personas a través de una comunicación efectiva, organización y habilidades de seguimiento.
- Proveer un excelente servicio al cliente, tanto en persona, por teléfono y mediante comunicación electrónica.
- Disponibilidad para trabajar horas y días variados, incluidos noches, fines de semana y días festivos, según sea necesario.
- Disposición para cumplir con todas las políticas, procedimientos, regulaciones y estándares de la empresa.

**_CHRISTIAN DIOR _**
**MAISON***:

- “Whatever you do - whether for work or pleasure - do it with passion Live with passion,” _wrote Christian Dior.
Well before he embarked on his destiny as a couturier, Christian Dior was fascinated with art. The young Normandy native and several friends opened an art gallery when he was just 23. In 1938 he learned the métier of pattern cutter with Robert Piguet and three years later began working as a designer for Lucien Lelong. Right from the founding of his Maison in 1946, he transformed his dreams into irresistible creations, seeking to break with the somber war years by elevating pure joy. His visionary spirit celebrated and enchanted women the world over. In only ten years, Monsieur Dior revolutionized the conventions of elegance and femininity, designing collections infused with dreams.

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