Business Operations Associate Ii

hace 7 días

Tlaquepaque, México Arrow Electronics, Inc. A tiempo completo

**Position**:
Business Operations Associate II

Are you a self-started, a good communicator with apt attention to details? Then this Business Operations Associate position is for you Arrow Electronics is looking to hire Business Operations Associate to join our team in Guadalajara

**This position requires fluency in English, please provide your CV/resume in English.**

**What You'll Be Doing**
- New customer/supplier onboarding support
- Management of purchase orders and escalations from the partner community.
- Assist with customer dispute resolution to include invoice variances, returns, tracking of shipments and ensuring billable orders to completion.
- Assisting sales team with backlog management
- Articulate and escalate issues in a timely manner.
- Post sales credit processing - customer account reconciliation.
- Customer centric approach to resolving issues.
- Ability to think on a grand scale as well as attention to details.
- Other duties as assigned.

**What Are We Looking For?**
- Experience in Business Operations and direct customer communications.
- Experience with Customer facing roles/functions.
- Analytical and Research skills
- Fluency in Written and Spoken English
- Strong Attention to Details and Proactive Mindset
- Proficient in Microsoft Office, Outlook and Excel
- Experience with Oracle/Salesforce or any other ERP is good to have.

**Experience / Education**

Typically requires a 2-year degree and 2-4 years of experience or High school graduate with equivalent related experience. May require specific certifications.

**What's in it for you**:
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.
- 30 days of Christmas bonus
- 40% vacation premium
- 12 vacation days
- Savings Fund
- Life Insurance
- Healthcare Insurance
- Prescription Eyeglasses benefit
- Food & Restaurant Vouchers
- Growth Opportunities
- And more

**Annual Hiring Range/Hourly Rate**:
$17,658.33 - $21,450.00 MXN Monthly

**Location**:
MX-JAL-Tlaquepaque, Mexico (HPE Guad office)

**Time Type**:
Full time

**Job Category**:
Business Support

**EEO Statement**:
Please be sure to include all work history on your resume including: temporary employment, work as a contractor, other subsidiaries, changes in entities legal name, etc.

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to religion, gender, age, sexual orientation, gender identity or national origin. (EEO policy Mexico)

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