Product Owner

The Loan Doc & Proc Mgr provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Strong communication and diplomacy skills are required. Generally, has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets. Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, compensation, hiring, disciplinary terminations as well as direction of daily tasks and responsibilities.

Individual must be accountable, ethical, results oriented, trustworthy, and credible.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

**Responsibilities**:

- This role will manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process
- Activities will include independently processing and closing loans within a complex loan operations environment.
- Provides value-added perspective or advice that contributes to the development of new techniques and the improvement of the loan documentation processes for the area
- Applies in-depth knowledge of concepts and procedures within own area to resolve issues related to loan documentation processes
- Responsible for escalating control gaps and issues to senior management. Identifies loan related control deficiencies and implements appropriate procedures and solutions to mitigate any risk or control losses
- Resolves complex problems where the analysis of situations or data requires an in-depth evaluation of loan procedures and industry standards
- Provides judgment based on analysis of factual information in complicated and unique situations, mostly but not limited to the loan documentation process
- Identifies opportunities to improve processes, increase efficiency and reduce expenses
- Influences decisions through advice, counsel and/or facilitating services to others in area of specialization
- Assumes informal/formal leadership role within the team, is involved in the coaching and training of new recruits, provides guidance and support to junior staff
- Creates, develops, and maintains effective relationships with colleagues, management, internal/external clients, and stakeholders, and seeks to understand their needs and provides solutions

**Qualifications**:

- 5 - 8 years of experience
- Reasonable knowledge of Business Processes, Systems and Tools used in the Loan Process
- Demonstrate understanding of Loan Processes, Procedures, Products and Services
- General awareness of managing, preparing, and reviewing loan documentation
- Adequate ability to identify, mitigate, manage, resolve, and escalate risks and issues
- Awareness of risk types, policies and control measures and processes
- Comply with applicable laws, rules, and regulations, and adhering to Policies

**Education**:

- Bachelor’s/University degree or equivalent experience

**Responsabilidades**:

- Planear, coordinar y ejecutar migraciones de plataformas tecnológicas.
- Participar en el diseño e implementación de soluciones en entornos ágiles (Scrum, Kanban u otros).
- Participar en ceremonias ágiles (Scrum, Kanban) y colaborar con desarrolladores, Product Owners y QA.
- Amplia experiência en la elaboración de Historias de Usuario
- Asegurar el cumplimiento de los criterios de aceptación y la validación de funcionalidades en cada sprint.
- Generar, documentar y ejecutar casos de prueba alineados a los requerimientos del negocio.
- Identificar y mitigar riesgos técnicos durante el proceso de migración.
- Documentar procesos, avances y hallazgos de manera clara y estructurada.
- Colaborar con áreas de tecnología, negocio y compliance.
- Aportar conocimientos clave del negocio bancario, especialmente en la vertical de tarjetas.
- Documentar avances, incidencias y hallazgos.
- Aportar conocimiento funcional del negocio de tarjetas bancarias, desde emisión hasta transaccionalidad (Deseable).

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**Requisitos**:

- Entre 2 y 5 años de experiência.
- Perfil analítico y orientado a resultados.
- Experiência comprobable en migración de plataformas tecnológicas.
- Conocimiento y aplicación práctica de metodologías ágiles.
- Experiência en negocio bancario, preferentemente en tarjetas de crédito y/o débito.
- Habilidad para trabajar en equipos multidisciplinarios y adaptarse a entornos cambiantes.
- Experiência comprobable en documentación de procesos
- Sólidas habilidades comunicativas y diplomáticas

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**Deseable**:

- Certificaciones Agile (Sc