Branch Customer Service Coordinator I
hace 2 semanas
The Branch Customer Service Coordinator I, based within the Mexico Global Resource Center (GRC), plays a critical role in supporting the Business Development Group (BDG). This position is responsible for facilitating customer interactions by addressing inquiries, coordinating special customer requests, and resolving issues to ensure a high level of customer satisfaction. This is a bilingual role requiring professional verbal and written fluency in English to effectively support a diverse customer base and internal stakeholders.
- Verifies and expedites customer orders to ensure accuracy and secure on-time delivery, including coordination of special requests with the Branch Coordination group.
- Coordinates issue resolution in collaboration with Sales Representatives and customers to ensure a seamless sales-to-shipment process.
- Assists Sales Representatives in processing customer quotes by performing stock checks and retrieving delivery timelines using supplier systems.
- Reviews and processes order confirmation files with a focus on accuracy and data integrity, contributing to mínimal sales errors and a high standard of service quality.
- Participates in TTI’s Total Quality process by adhering to established procedures and continuous improvement initiatives.
- Provides administrative and customer support to Sales Representatives, including returning customer calls, sending samples and sales literature, and managing return authorizations and replacement orders.
- Maintains consistent, professional, and collaborative communication with U.S., Canada, and Mexico branch teams, fostering efficient remote work practices.
- Actively participates in scheduled branch meetings and discussions via live chat, video calls, or phone, ensuring engagement and alignment with team priorities.
- Upholds a high level of professionalism in all customer and internal interactions, demonstrating strong interpersonal skills and a commitment to customer satisfaction.
- Performs additional duties as assigned to support departmental and organizational goals.
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Branch Customer Service Coordinator I
hace 2 semanas
Guadalajara, México TTI Latin America A tiempo completoTTI, Inc., is in search of a Customer Service Coordinator for our Global Resource Center located in Guadalajara, Mexico. This role provides support to various internal stakeholders based on established activities. This role will directly support our MISC branch. Bilingual in Spanish & English is required. **_ What our Customer Service Coordinator do:_** -...
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Branch Customer Service Coordinator I
hace 4 días
Guadalajara, México TTI Latin America A tiempo completoTTI, Inc., is in search of a Customer Service Coordinator for our Global Resource Center located in Guadalajara, Mexico. This role provides support to various internal stakeholders based on established activities. This role will directly support our Washington branch. Bilingual in Spanish & English is required.**_ What our Customer Service Coordinator...
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Branch Customer Service Coordinator I
hace 3 horas
Guadalajara, México TTI Latin America A tiempo completoTTI, Inc., is in search of our next superstar Customer Service Coordinator for our Global Resource Center located in Guadalajara, Mexico. This role provides support to various internal stakeholders based on established activities. This role will directly support our Washington branch. Bilingual in Spanish & English Required. - Headquartered in Fort Worth,...
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Branch Customer Service Coordinator I
hace 3 semanas
Guadalajara, México TTI Latin America A tiempo completoTTI, Inc., is in search of a Customer Service Coordinator for our Global Resource Center located in Guadalajara, Mexico. This role provides support to various internal stakeholders based on established activities. This role will directly support our Montreal Canada branch. Bilingual in Spanish & English is required.**_ What our Customer Service Coordinator...
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Branch Customer Service Coordinator I
hace 1 semana
Guadalajara, México TTI Latin America A tiempo completoTTI, Inc., is in search of a Customer Service Coordinator for our Global Resource Center located in Guadalajara, Mexico. This role provides support to various internal stakeholders based on established activities. This role will directly support our Massachusetts branch. Bilingual in Spanish & English is required.**_ What our Customer Service Coordinator...
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Branch Customer Service Coordinator I
hace 1 semana
Guadalajara, México TTI Latin America A tiempo completoTTI, Inc., is in search of a Customer Service Coordinator for our Global Resource Center located in Guadalajara, Mexico. This role provides support to various internal stakeholders based on established activities. This role will directly support our Massachusetts branch. Bilingual in Spanish & English is required. **_ What our Customer Service Coordinator...
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Mexico Branch Customer Service Coordinator I
hace 2 semanas
Guadalajara, México TTI LATIN AMERICA A tiempo completoTTI, Inc., is in search of our next superstar Customer Service Coordinator for our Mexico branch. The Branch Customer Service Coordinator provides support to the branch sales force by assisting with customer inquiries, the coordination of special customer request, and issue resolution. - Headquartered in Fort Worth, TX, TTI, Inc. is the world’s leading...
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Mexico Branch Customer Service Coordinator I
hace 5 días
Guadalajara, México TTI, INC. A tiempo completoTTI, Inc., is in search of our next superstar Customer Service Coordinator for our Mexico branch. The Branch Customer Service Coordinator provides support to the branch sales force by assisting with customer inquiries, the coordination of special customer request, and issue resolution.- Headquartered in Fort Worth, TX, TTI, Inc. is the world’s leading...
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Branch Customer Service Coordinator I
hace 4 días
Guadalajara, México TTI Latin America A tiempo completoTTI, Inc., is in search of our next superstar Customer Service Coordinator for our Mexico Global Resource Center located in Guadalajara, Mexico. This role provides support to various internal stakeholders based on established activities. This role will directly support our Alabama branch. Bilingual in Spanish & English Required. - Headquartered in Fort...
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Mexico Branch Customer Service Coordinator I
hace 3 horas
Guadalajara, México TTI, INC. A tiempo completoTTI, Inc., is in search of our next superstar Customer Service Coordinator for our Mexico branch. The Branch Customer Service Coordinator provides support to the branch sales force by assisting with customer inquiries, the coordination of special customer request, and issue resolution. - Headquartered in Fort Worth, TX, TTI, Inc. is the world’s leading...
