CTO Coordinator

Overview:
At PepsiCo, we’re redefining what it means to be a consumer products company with a digital-first mindset, and our Global IT team is leading that charge. Our technology teams unlock digital capabilities, enhance cybersecurity safeguards, deliver data-driven insights, and create unmatched consumer and customer experiences.

Our culture is guided by the PepsiCo Way, which is a set of values that define our mission to win with purpose in the marketplace and act with integrity in everything we do. We’re creating smiles with every sip and every bite while advancing a sustainable, socially impactful agenda that promotes our goal of Winning with Purpose.

The Global IT team supports just that with our mission to create more smiles with every CLICK and every LIKE. Join our global, agile team and help us influence and drive PepsiCo’s digital transformation**Responsibilities**:
ITSM

Responsible for complete management of the PepsiCo Foods North America(PFNA) Sector Change and Release Management process. This includes creating reporting and leadership of pre-review and approval meetings for every IT change that impacts the PFNA Sector. This role will ensure that each Change Request has all required activities completed prior to gaining approval, ensuring a smooth production implementation by the Service Owner. In addition this role will be responsible for creating reporting and data analysis for PFNA operational incident tickets. The goal being to identify improvement areas for Service Owners and visibility for Senior Leaders.

**Key Accountabilities**:
Collaborates with IT teams to understand the scope of Change Items and ensure that all required items have completed prior to go-live

Create reporting for all changes impacting the PFNA Sector

Lead Pre-Review Change meetings to ensure PFNA leadership is aligned with upcoming production impacts

Lead Change Approval meetings to allow Change Owners the opportunity to represent the change and gain approval

Manage all identified IT Risk Management items

Create reports using Power BI and Tableau that allow for analytics to be done on IT Operational issues

Lead Bi-weekly CTO/CIO meetings to socialize and gain feedback on all upcoming IT changes impacting PFNA

Financial ownership for processing monthly payments to vendors for the PFNA CTO team

ITSM lead for the PFNA CTO team responsible for representation on all modules within the Service management area

Qualifications:
**Who are we looking for?**

A leader with strong communications and organizational skills with the ability to deal with ambiguity while juggling multiple priorities and projects at the same time
- 5+ years ITSM Service Management for Change and Release
- 3+ years Microsoft Power BI: Data Visualization
- 3+ years Tableau Report Creation
- 3+ years Service Now
- 5+ years Project Management
- 7+ years IT Professional Experience

**Technical Skills Required**:

- Highly proficient with Microsoft Power BI: Data Visualization
- Highly proficient with Tableau
- Proficient with Business Objects
- Proficient with SQL query's
- Strong Communication skills to work with business partners, IT partners and leadership.
- Strong analytical skills with the ability to analyze data, patterns to generate insight and develop service improvement plans
- Able to demonstrate strong Project Management and Project Delivery experience, combined with strong communication and presentation skills
- Proven track record with Change Management processes
- Proven track record in delivering IT strategic initiatives in a complex organization
- Experience working in a Multi-cultural environment and partnering with IT Professionals in multiple countries
- Excellent remote management skills
- Experience with Financial systems and processes
- College Degree or Technical certifications preferred.

**Non-Technical Skills Required**:

- Highly motivated individual who is organizationally savvy and possesses a strong executive presence
- Ability to coordinate and direct activities across multiple teams
- Strong team/project management abilities
- Provide leadership presence among all levels within the organization
- Excellent communication both written and verbal including technical writing experience
- Ability to work well in a fast-paced environment, effectively multi-task, and make quick & confident decisions

Overview (Secondary Language):
**What can you expect from us?**
- Competitive compensation package;
- A flexible work environment that promotes a healthy balance between personal and professional life;
- A dynamic and inclusive culture;
- A support team that will foster your professional growth and development;
- Opportunity to work with relevant and impactful projects for the business;
- Opportunity to give back to the community with our volunteer programs;

**Thank you so much for considering PepsiCo to start or continue your career